What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Joe Adams - State Farm Agent?
Location: Colorado Springs, CO
About Us: We are a dedicated and dynamic insurance office based in the vibrant community of Colorado Springs. As a proud member of the Colorado Springs Sports Hall of Fame and an avid fly fisherman, our agency brings a unique blend of professionalism and passion to the insurance industry. We are committed to providing exceptional service to our clients and fostering a supportive and rewarding environment for our team members.
Primary Responsibilities:
- Deliver exceptional customer service to existing and new clients
- Market insurance products through various channels
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
What We Offer:
- Generous Time-Off Policy: We value our team members and believe in retaining trained employees over the long term. Our generous time-off policy reflects this philosophy, ensuring you have the work-life balance you deserve.
- Office Lunches: Enjoy office lunches on us 2 to 4 times per month, recognizing the team’s dedication.
- Snacks and Beverages: The office is always stocked with snacks, coffee, soft drinks, and water at no cost to you.
- Bonus and Incentives: We offer multiple bonus awards and in-office competitions. For example, secure 5 Google reviews and earn a $500 bonus, plus $50 per review for the team member who requested it.
- Commission on Every Application: Unlike many agents, we commission on every application written, including transfers, added cars, etc
- Retirement Plan: We provide a 401(K) plan with more aggressive savings options than a simple retirement plan, with 100% team participation.
- Health Benefits: We offer Major Medical coverage and make Dental and Vision coverage available.
- Team Environment: Work in a supportive, team-oriented environment where your contributions are recognized and rewarded.
Qualifications:
- Excellent communication and customer service skills
- Ability to provide accurate insurance quotes
- Strong marketing and sales abilities
- Team player with a positive attitude
- Interest in marketing insurance and financial services
Salary : $35,000 - $50,000
