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Cafe Supervisor - Governor's Island

JOE COFFEE
New York, NY Other
POSTED ON 12/23/2024
AVAILABLE BEFORE 2/22/2025

Job Details

Job Location:    Governor's Island - New York, NY
Salary Range:    $26.00 - $26.00 Hourly

Description

The café supervisor leads the operations of a Joe coffee shop that may be a “light asset” in either volume, operating hours, or public access. The Café Supervisor ensures customers receive excellent coffee and hospitality.

 

Key Responsibilities

Achieve cafe performance metrics 

  • Achieve finance goals for the café - revenue growth and expense management leading to profitability

  • Review operations and financial reports to identify areas to improve the business

Deliver hospitality 

  • Cultivate a welcoming and exciting environment centered around our craft 

  • Demonstrate excellent hospitality to everyone in the cafe 

Lead people 

  • Recruit, onboard, coach, develop and inspire staff on a daily basis  

  • Work with the store’s coffee educators in order to educate staff on Joe coffee and products

  • Write and update staff schedules that meet the demands of the business


Administrative duties

  • Maintain cleanliness of cafe and cafe equipment and set up schedule for regular maintenance 
  • Submit operations summaries to various departments and leaders 
  • Manage vendor relationships   
  • Actively participate in manager meetings 

 

Joe Coffee Values

Curiosity

  • Meeting staff “where they’re at” and bringing them along with them, engaging their curiosity through coffee knowledge 
  • Staying curious themselves- approaching every turn with an open mind and eagerness to learn more as a professional and team member.

 

Community

  • Work closely and in good faith with all members of the Joe community approach to problem solve and achieve goals
  • Foster enthusiasm around the work that we are doing through information sharing and coaching
  • Maintaining a learning environment where everyone is welcome.
  • Demonstrate ongoing dedication to the success of the staff

 

Commitment

  • Commitment to sustainability
  • Commitment to hospitality
  • Commitment to coffee quality
  • Commitment to engaged staff

 

Craft

  • Commitment to quality- diligent attention to detail in training and continued support.
  • Staffed with educator in cafe. 
  • Participate, and encourage staff to participate, in cuppings and tastings

 

Qualifications


Relevant Skills, knowledge & ability

  • Prior coffee experience 
  • 1-2 years managing people  
  • 1-2 years of experience in the hospitality industry 
  • Financial acumen – reading a P&L, driving financial performance metrics 
  • Ability to lead a team and cultivate a positive work environment 
  • Strong organizational, planning and time management skills 
  • Ability to be flexible and adapt to change 
  • Excellent communication skills both verbal and written 
  •  

Physical Requirements:

  • This job requires standing for most of the day. This job involves lifting equipment or packaging that could range from 20 - 40 pounds.

 

Salary : $26

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