What are the responsibilities and job description for the Cafe Supervisor - Governor's Island position at JOE COFFEE?
Job Details
Job Location: Governor's Island - New York, NY
Salary Range: $26.00 - $26.00 Hourly
Description
The café supervisor leads the operations of a Joe coffee shop that may be a “light asset” in either volume, operating hours, or public access. The Café Supervisor ensures customers receive excellent coffee and hospitality.
Key Responsibilities
Achieve cafe performance metrics
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Achieve finance goals for the café - revenue growth and expense management leading to profitability
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Review operations and financial reports to identify areas to improve the business
Deliver hospitality
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Cultivate a welcoming and exciting environment centered around our craft
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Demonstrate excellent hospitality to everyone in the cafe
Lead people
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Recruit, onboard, coach, develop and inspire staff on a daily basis
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Work with the store’s coffee educators in order to educate staff on Joe coffee and products
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Write and update staff schedules that meet the demands of the business
Administrative duties
- Maintain cleanliness of cafe and cafe equipment and set up schedule for regular maintenance
- Submit operations summaries to various departments and leaders
- Manage vendor relationships
- Actively participate in manager meetings
Joe Coffee Values
Curiosity
- Meeting staff “where they’re at” and bringing them along with them, engaging their curiosity through coffee knowledge
- Staying curious themselves- approaching every turn with an open mind and eagerness to learn more as a professional and team member.
Community
- Work closely and in good faith with all members of the Joe community approach to problem solve and achieve goals
- Foster enthusiasm around the work that we are doing through information sharing and coaching
- Maintaining a learning environment where everyone is welcome.
- Demonstrate ongoing dedication to the success of the staff
Commitment
- Commitment to sustainability
- Commitment to hospitality
- Commitment to coffee quality
- Commitment to engaged staff
Craft
- Commitment to quality- diligent attention to detail in training and continued support.
- Staffed with educator in cafe.
- Participate, and encourage staff to participate, in cuppings and tastings
Qualifications
Relevant Skills, knowledge & ability
- Prior coffee experience
- 1-2 years managing people
- 1-2 years of experience in the hospitality industry
- Financial acumen – reading a P&L, driving financial performance metrics
- Ability to lead a team and cultivate a positive work environment
- Strong organizational, planning and time management skills
- Ability to be flexible and adapt to change
- Excellent communication skills both verbal and written
Physical Requirements:
- This job requires standing for most of the day. This job involves lifting equipment or packaging that could range from 20 - 40 pounds.
Salary : $26