What are the responsibilities and job description for the Host/Hostess position at Joe Fish Casual Seafood?
Responsibilities:
- Welcome and greet guests as they arrive at the restaurant
- Escort guests to their designated tables and provide them with menus
- Assist guests with any inquiries or requests they may have
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Answer phone calls and take reservations or address customer inquiries
- Collaborate with the kitchen and waitstaff to ensure smooth dining experience for guests
- Maintain a clean and organized host/host station
- Handle guest complaints or concerns in a professional manner
Qualifications:
- Excellent guest relations skills with a friendly and outgoing personality
- Strong phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Previous experience in guest services, hospitality, or a related field is preferred
If you are passionate about providing exceptional customer service and creating a welcoming atmosphere for guests, we would love to hear from you!
Please note that this position may require working evenings, weekends, and holidays as needed.
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- Flexible schedule
Physical setting:
- Casual dining restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to commute/relocate:
- Mooresville, NC 28117: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17