What are the responsibilities and job description for the Administrative Assistant / Customer Service Rep position at Joe Hillman Plumbers?
Joe Hillman Plumbers, Inc in Davie, FL is calling all motivated go-getters to apply to join our office team as a full-time Administrative Assistant / Customer Service Rep!
WHY YOU SHOULD JOIN OUR PLUMBING TEAM
We are a reputable company that wants the best for our employees. We pay our Administrative Assistants / Customer Service Reps a competitive wage of $19-$22/hr (depending on experience). Our team also enjoys great benefits, including medical, dental, vision, a 401(k) plan with match, paid holidays, paid vacation time and personal time off, and supplemental insurance. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!
ABOUT JOE HILLMAN PLUMBERS, INC
Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 31 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before.
We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.
ARE YOU A GOOD FIT?
Ask yourself: Do you love working with people? Can you effectively balance a variety of tasks? Are you passionate about always providing great customer service? Can you easily establish a good rapport with people? Are you a team player who genuinely cares about others? If so, please consider applying for this Administrative Assistant / Customer Service Rep position today!
YOUR LIFE AS AN ADMINISTRATIVE ASSISTANT / CUSTOMER SERVICE REP
This full-time plumbing office position typically works during business hours at our office. Some after-hours and weekend customer service work is available with an additional incentive for working on call.
As an Administrative Assistant / Customer Service Rep, you play a crucial role in keeping our company running smoothly and our customers happy. Every day, you arrive at our office ready to complete a variety of important tasks including:
- Process accounts payable by receiving, processing, verifying, scanning, entering, and reconciling vendor invoices and expense reports.
- Resolving invoice or payment discrepancies and documentation.
- Reconciles processed work by verifying entries and comparing system reports to balances.
- Verifies vendor accounts by reconciling monthly statements and related transactions.
- Posts payments by recording check, electronic, and credit card transactions.
- Resolves collections by examining payment plans, payment history, and activity related to payment.
- Performs the collection process.
- Monitors student accounts receivables by tracking, researching, and resolving unpaid invoices.
- Ensures prompt response to customer and vendor requests.
- Performs administrative and customer service duties as assigned.
- Performs customer service duties including answering the phone and booking calls.
WHAT WE NEED FROM YOU
- High school diploma or equivalent
- Customer service and collections experience
- Demonstrated computer proficiency using Microsoft Office Suite (Word, Excel, etc.) or equivalent software, the internet, email messaging, and a variety of software applications.
- Strong interpersonal and communication skills and the ability to work effectively with diverse populations.
- Skill in accurate record keeping with strict attention to detail. Skill in organizing tasks, documents, and materials with efficiency and accuracy.
- Proven record of accountability, follow-up, and follow-through.
- Demonstrated ability to work effectively in a service environment that is subject to frequent interruptions and skill in setting priorities that accurately reflect the relative importance of job responsibilities.
- Confidentiality is a must!
If you can meet these requirements and perform this plumbing office job as described above, we would be happy to have you as part of our team!
Location: 33317
Salary : $19 - $22
