What are the responsibilities and job description for the Director of Operations position at Joe Knows The Market?
Overview
We are seeking a dynamic and results-oriented Operations Manager to oversee and enhance our operational processes. The ideal candidate will be responsible for ensuring efficient operations, marketing campaigns, and fostering a culture of continuous improvement. This role requires a resourceful proactive problem solver who is obsessed with improving customer experiences.
Duties
- Supervise daily operations to ensure efficiency and effectiveness across all departments.
- Manage and track KPIs for marketing campaigns and tweak as necessary.
- Lead project management initiatives, ensuring projects are completed on time and within budget.
- Develop and implement strategic plans that support business growth and operational excellence.
- Drive business development efforts by identifying new opportunities and optimizing existing processes.
- Spearhead communication proactively with all customers.
- Collaborate with cross-functional teams to enhance process improvement initiatives that streamline operations.
Requirements
- Proven experience in working with software for streamlining operational functions.
- Experience in project management with a track record of successful project delivery.
- Knowledge of process improvement methodologies is highly desirable.
- customer success management background is highly desirable.
If you are passionate about creating a "wow" experience for customers and streamlining workflows, we encourage you to apply for this exciting opportunity as an Operations Manager.
Job Type: Full-time
Pay: $36,000.00 - $54,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
- Augusta, GA 30909 (Required)
Ability to Relocate:
- Augusta, GA 30909: Relocate before starting work (Required)
Work Location: In person
Salary : $36,000 - $54,000