What are the responsibilities and job description for the Sales Associates position at Joe's Kwik Mart?
NOW HIRING- ALL SHIFTS
- Flexible schedules
- Mornings, Afternoon and Evening
- **PAID WEEKLY**
Starting at $14 per hour
Team Member
CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
At the core of our mission, we are a responsible, people-focused organization, committed to the well-being of our employees, customers, and the environment.
Position Summary:
Motivated and customer-oriented Team Member. As a Team Member, you will be responsible for providing excellent customer service, maintaining store cleanliness, and ensuring the efficient operation of the store. This role is key in helping create a positive shopping experience for our customers by offering prompt, friendly, and knowledgeable service.
Key Responsibilities:
- Customer Service:
- Greet customers with a positive and friendly attitude.
- Assist customers in locating products and making purchasing decisions.
- Address customer inquiries, complaints, and concerns promptly and professionally.
- Ensure customers have a smooth and pleasant shopping experience.
Sales and Product Knowledge:- Promote and recommend store products to customers.
- Maintain up-to-date knowledge of current promotions, discounts, and new arrivals.
- Upsell and cross-sell items to increase store sales.
Cash Handling and Transactions:- Operate the cash register and process sales transactions accurately.
- Handle cash, credit card payments, and other forms of payment securely.
- Provide correct change and receipts for all transactions.
- Ensure the accuracy of sales records and balances at the end of each shift.
Store Maintenance and Organization:- Maintain a clean, organized, and well-stocked store environment.
- Restock shelves, refrigerators, and displays as needed.
- Clean and sanitize the store, including aisles, counters, and bathrooms, to ensure a pleasant environment for customers.
Inventory Management:- Assist in inventory control, including receiving, stocking, and rotating merchandise.
- Report low stock levels to the store manager and assist with inventory counts.
Safety and Security:- Monitor store for any security issues, theft, or suspicious activity.
- Adhere to all safety protocols and procedures to ensure the safety of customers and staff.
Team Collaboration:- Work closely with other team members to meet store goals and improve the customer experience.
- Follow directions from store managers and supervisors to support daily operations.
Qualifications:
- High school diploma or equivalent preferred.
- Previous retail or customer service experience is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Basic math skills and cash handling experience.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Reliable and punctual with a strong work ethic.
Physical Requirements:
- Ability to stand for extended periods.
- Ability to lift and carry up to 25-40 pounds.
- Frequent walking, bending, and reaching.
- Ability to handle cash, operate cash registers and tablets efficiently.
- Repetitive movements such as scanning, restocking and organizing products.
- Seasonal snow removal as needed.
- Ability to handle emergency situations and possess the ability to work alone at times.
The physical requirements and work environment described here are representative of those that must be met or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Working Environment:
This position involves working in a retail store setting with varying shifts, including evenings, weekends, and holidays. The work environment may involve standing for long periods, light physical labor, and interacting with customers on a regular basis.
This job description is designed to outline the primary responsibilities and qualifications for a Team Member position in the convenience store industry but does not encompass every task the role may involve. Responsibilities may evolve based on the needs of the store and company.
We offer:
- WEEKLY PAY
- paid vacation
- health insurance
- holiday pay
- 401K with employer match
- & more!
Join our team - Apply now or stop by for an interview!
Brand: Joe's Kwik Mart
Address: 5591 State Route 741 Mason, OH - 45040
Property Description: 238 Joe's (W)
Property Number: OH0049-J-W
Salary : $14