What are the responsibilities and job description for the Insurance Office/Account Manager position at Joe Winslow American Family Insurance?
Join the Joe Winslow Agency of American Family Insurance, a well-established insurance agency dedicated to providing top-tier service to our community in Mesquite, Nevada. As the Licensed Insurance Operations Manager, you'll be at the helm of our operations, ensuring smooth processes, efficient customer service, and a positive work environment. At The Joe Winslow Agency, we value excellence, integrity, and teamwork.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Monthly Bonus Opportunities
Quarterly Bonus Opportunities
Annual Bonus Opportunities
Staff Appreciation Events / Lunches
Team Building Activities
Family Focused
Small Family Owned Franchise
Home / Work Life Balance
Parental Leave
Hands on Training
Career Growth Opportunities
Responsibilities
Team Leadership : Direct, mentor, and support a team of insurance agents to achieve their targets and deliver exceptional service.
Operations Management : Streamline workflows, optimize processes, and ensure efficient delivery of insurance products and services.
Client Satisfaction : Uphold high standards of customer service, resolving escalated issues and ensuring client retention and satisfaction.
Compliance : Stay apprised of industry regulations, ensuring all operations meet legal requirements and standards.
Strategic Planning : Develop and execute strategies to enhance operational performance and drive business growth.
Training & Development : Provide ongoing training and development opportunities for team members to enhance their skills and knowledge.
Requirement
Licensing : Active Nevada Property & Casualty and Life & Health Licenses required.
Management Experience : Proven experience in managing insurance operations or a related field. Leadership Skills : Strong leadership abilities with the capacity to motivate, coach, and develop a high-performing team. Strategic Thinking : Ability to analyze data, identify trends, and develop strategies to improve operational performance. Communication Skills : Excellent interpersonal and communication skills to effectively engage with team members and clients. Organizational Skills : Strong organizational abilities with the capability to manage multiple tasks and priorities effectively. Detail-Oriented : Meticulous attention to detail to ensure accuracy in insurance operations.
Salary : $50,000 - $75,000