What are the responsibilities and job description for the Customer Service Manager - Retail/E-commerce position at JOEL FERNANDEZ?
Role: Customer Service Manager - Retail/E-commerce
Exp: 5 - 8 YRS
Salary: USD 80K-120K/year estimated commission $8000-$12000/flat
Work Authorization: USC / GC holder
Location: Chanhassen, MN, 55317
MANDATORY SKILLS:
- Strong customer satisfaction and customer service management skills
- Proficient analytical skills
- Effective communication abilities
- Experience in retail or e-commerce customer service roles
- Problem-solving skills and ability to handle difficult situations
- Knowledge of CRM systems and customer service tools
- Leadership experience and team management skills
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- Morning shift
Work Location: In person
Salary : $80,000 - $120,000
