What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Joel Shaw - State Farm Agent?
Benefits : 401(k) Bonus based on performance Paid time off
Position Overview
I am seeking dynamic insurance professionals for the office of Joel Shaw - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career!
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Work with the agent to establish and meet marketing goals.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus commission / bonus
- Learning to market property / casualty, life, health, bank and mutual fund products
- Setting sales and growth goals
As an Agent Team Member, you will receive...