Retail Reset Merchandiser

JOH is one of the strongest independent food brokers in the country. With offices and strategic partnerships across the United States, JOH is extremely focused on finding profitable solutions for both our clients and customers. At JOH, we deeply believe in selling the right way, with passion and integrity.

Area of work: Taunton, MA and South Shore areas.

About the Position

As an employee of JOH, the Continuity Retail Merchandiser is responsible for meeting all goals, objectives, and policies established by clients, in accordance with JOH's policies and procedures.

In this position, you will focus on building and enhancing displays, communicating with retail leadership, managing your designated territory, and adhering to retail tasks and responsibilities. The role requires strong organizational skills, effective communication, and the ability to work independently. Merchandisers are expected to participate in all scheduled store resets and must be flexible with their hours, including occasional nights and weekends.

Reports to: Retail Sales Supervisor
FLSA Status: Non-Exempt
Supervisory Responsibilities: None

Duties and Responsibilities

Continuity Retail (90% of Job Expectations)

· Real-Time Reporting: Collect data within the GoSpotCheck system to provide real-time reporting on client and customer expectations.

· Maintain Distribution: Grow and maintain authorized product distribution.

· Core Mission Completion: Complete key tasks such as distribution, custom work, pricing, photography, and monthly surveys.

· Product Recalls and Conversions: Assist with recalls and product conversions as needed.

· Inventory Management: Close voids and correct phantom inventory issues.

· Communication: Report out-of-stock items, competitive activity, and price discrepancies.

· Merchandising: Cross-merchandise products, build secondary displays, display vehicles, shippers, and point of sale (POS) materials.

· Resets and Plan-O-Grams: Participate in customer resets and plan-o-gram (POG) implementations.

· Store Openings: Support new store openings and grand re-openings.

· Customer Relationships: Build and maintain strong customer relationships by reporting to appropriate store personnel upon arrival.

· Product Knowledge: Advise store personnel about upcoming features, Free Standing Insert (FSI) drops, product allocations, and major product launches.

· Territory Updates: Provide information regarding the stores in your assigned territory, including new store openings, closures, and remodels. It is essential to stay informed and communicate any significant changes to your supervisor.

· Route Management: Maintain a minimum weekly visit rate of 20% and a minimum monthly visit rate of 80% based on your assigned route. Routes may be adjusted due to store closures, personnel changes, or company needs. In rural areas, visit rates may be adjusted to account for windshield time.

· Territory Flexibility: While your assigned territory will be the primary focus, there may be instances where you are asked to visit a store outside of your designated area. This flexibility ensures that we meet company needs and support store operations as required. We understand that adjustments may be challenging, but these occasional changes help meet business demands and maintain operational efficiency.

· Selling Expectations: In customers where selling is necessary—such as through open stock, shippers, and merchandising modifications (mods) via white sheets—it is expected that Sales Merchandisers actively solicit and secure as many orders as possible.

Administrative (10% of Job Expectations)

· Reporting: Complete and submit required reports on schedule.

· Payroll and Expenses: Submit hours worked according to the schedule set by ADP Payroll Company and submit expenses for approval to the Retail Supervisor.

· Email and Communication: Check your JOH email via your personal device or company tablet before starting each day.

· Equipment Reporting: Report any issues with company-provided equipment to your supervisor or the IT department.

· Meetings and Calls: Participate in team meetings and scheduled calls.

· Transportation: Provide your own transportation and maintain a valid driver’s license and insurance.

Performance and Education Prerequisites

· Education: High School diploma or equivalent required.

· Experience: Previous retail sales or related job experience preferred but not required.

· Skills: Strong listening, communication, and decision-making skills are essential for success in this role.

Physical Demands

The ideal candidate must be able to perform all physical requirements of the job with or without an accommodation... Demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· The Continuity Retail Merchandiser position requires the ability to work long flexible hours, including occasional nights and weekends

· Frequent bending and stretching are required. Stocking, resetting and adjusting shelf heights.

· Retail Merchandisers are required to lift 40 pounds or more.

· The position may involve working in cold environments, such as frozen foods and dairy sections.

· Must excel in multi-tasking within a fast-paced organization.

· Drive a car

Additional Notes

· Flexibility with scheduling is essential.

· Successful candidates will need to manage their route efficiently while maintaining a high level of customer service and attention to detail.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Flexible schedule

Shift:

• 8 hour shift

Work Location: On the road

Salary : $18