Sales Associate, Bal Harbour Miami

Johanna Ortiz was founded in 2003 in Cali, Colombia. For 20 years, the JO brand has grown organically and sustainably, stitch by stitch, collection by collection, and most importantly, person by person.

The brand has developed an exclusive creative language based on the power of the feminine and a celebration of the exquisite. Precise in construction and exuberant in spirit, every piece is a testimony of the JO aesthetic. The brand is built on a bedrock of community and purpose. Its grass-roots foundation generates social inclusion and positive impact by endowing local talent, pleading to conserve artisanal knowledge, and celebrating unique craftsmanship within a framework of inspired creativity.

An exciting opportunity exists for experienced Full Time Sales Associates to join our Retail Team in our Miami, FL popup for the 2025 Season.

Why work for Johanna Ortiz

A career at Johanna Ortiz is your chance to contribute and develop in a reality where business and creativity meet and thrive in an inclusive, and open-minded environment where people, planet and community are the epicenter of everything we do. 

What We Believe In 

We believe in the power and potential of the feminine, in the value of our latin heritage, and in caring for every detail while generating social inclusion. We recognize the importance of holistic growth hand in hand with our community and our planet. Johanna Ortiz creates with elegance and festiveness, staying true to her latin lifestyle and roots. Her work pays tribute to exquisite design, craftsmanship, women, and her dream of a better world.

Who Are We Looking For

Seasonal Sales Associates for our Miami, FL pop-up store located in The Bal Harbour Shops. 

As a Seasonal Sales Associate, you will play a crucial role in driving the success and growth of the pop-up through collaborating with the team in achieving the quantitative and qualitative objectives for the store while providing exceptional customer service.

As a sales professional, you will represent and promote the brand image, be an authority on the product, as well as serve as an ambassador of the brand and embody its ethos!

Job Description

Key Responsibilities:

• Lead by example in delivering outstanding customer service to ensure a memorable shopping experience for every customer.
• Ensure customer loyalty by collecting customer information and entering it into the database to build a valuable clientele base.
• Follow-up with clients through dedicated and personalized CRM. 
• Achieve individual sales goals and objectives set by the Retail Store Manager
• Collaborate with peers to achieve business objectives.
• Support promotional campaigns to drive sales. 
• Communicate brand values, stories, and lifestyle to clients.

Qualifications:

• Associate or bachelor’s degree in business administration, retail management, or related field preferred, but not required.
• Proven experience in retail sales, preferably in a luxury retail store or high-end fashion environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in inventory management systems and retail POS software.
• Demonstrated ability to sell and achieve targets in a competitive retail market.
• Flexibility to work evenings, weekends, and holidays as needed.

This job description is not intended to be all inclusive. Employees may be asked by management to perform other related duties based on evolving needs of the business.

Only short-listed applicants will be contacted.

Johanna Ortiz is an Equal Opportunity Employer. We are committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience.