What are the responsibilities and job description for the Collection specialist position at Johanson Technology?
Johanson Technology Inc. (JTI) and Johanson Dielectrics Inc. (JDI) are looking for a Collections Accounts Receivable Specialist
JDI / JTI has over thirty years' experience specializing in the design, manufacture and sales of high-quality Power and RF ceramic chip capacitors, inductors, and Integrated Passive Components into the global electronics market.
Hourly Rate : $23.00 - $28.00, based on experience
Work Schedule : Monday thru Friday; 8 : 00 a.m. - 5 : 00 p.m.
Company Offer Benefits :
- Medical (HMO / PPO / HSA)
- Dental (HMO / PPO)
- Vision
- Company Paid Basic Life Insurance
- Supplemental Life Insurance
- Paid time off (i.e. Vacation, Sick, Holiday, and Bereavement)
- 401k Savings plus company match
- Tuition Assistance
Required Education and Experience :
- Associate's degree or higher
- Three (3) years' experience in collections - Business to Business
- Five (5) years' experience in A / R.
- General understanding of basic accounting principles.
- Proficient with Microsoft Office Suite 365 (Outlook, Excel, Word, Teams, PowerPoint) and Adobe Acrobat and or relevant account software.
- Experience working in a Manufacturing / Production industry.
Preferred Education and Experience :
Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business or Finance
Essential Functions :
- Craft proactive customer communications and follow ups to deliver consistent timely collections.
- Create, review and analyze A / R reports to improve timely customer payments
- Prepare weekly reporting of A / R collections, including collections targets each week
- Assist customers with A / R related requests including invoices, statements and reconciliation
- Coordinate with various departments on incoming payments, credits, and returns as they arise
- Develop and implement a recurring meeting with the sales team and generate reports of the top 10 outstanding accounts, to better inform them of changes in customer standing.
- Aged credit cleanup with customers performed monthly
- Resolve billing and customer credit issues
- Respond to daily account queries and inbound calls and coordinate with management to settle customer disputes
- Monitor outstanding balance against set credit limit and escalate when the limit is exceeded
- Send monthly statements to customers
- Reconcile customer accounts to ensure that customers' payments are applied correctly to invoices to avoid / correct discrepancies
Attributes and Skills :
- Ability to analyze data swiftly to and assess invoices, payments, and credits to accurately determine outstanding balances and completed transactions
- Maintain professional and friendly constant communication with customers
- Identify, communicate and work through collection / accounting issues and produce ideas and improvements
- Maintain accurate records and notes related to customer interaction
- Ability to work independently and as part of a team
- Able to be assertive while maintaining professional communications with internal and external stakeholders
- Investigate issues and proactively seek out internal / external stakeholders to resolve collections / accounting issues when needed.
To learn more about Johanson Technology's products, services, and culture, visit our websites at and .
Johanson Technology Inc., and Johanson Dielectrics Inc. are AAP / EEO Employer.
Job Posted by ApplicantPro
Last updated : 2024-11-07
Salary : $23 - $28
