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Retail Supervisor - Part Time

John Ball Zoo
Grand Rapids, MI Part Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/24/2025
Retail Supervisor – Part – Time

SUMMARY
Under the supervision of the Retail Manager/Buyer, the Retail Supervisor (Part Time) will facilitate training with seasonal staff guest service, product knowledge, money handling, and company policies. The Retail Supervisor will work with the management team in the daily operation of the retail venues including opening and closing all retail stands. The Retail Supervisor will also be responsible for inventory management, assuring merchandise is brought to the necessary locations and maintain an updated record of stock levels.


BENEFITS AT JBZ
We offer incredibly competitive benefits. This is a part-time position that includes FREE:
  • Employee Assistance Program
  • 12 Full weeks of parental leave
  • Tuition Reimbursement - after one year of employment

ADDITIONAL BENEFITS
JBZ recognizes 11 paid Holidays per year plus 1 additional floating holiday. Additionally, we offer 6 days of personal time & generous vacation time to refresh and rejuvenate how you do best. Life takes us through seasons, and JBZ wants you to be prepared: we offer a 4% match to your 401K and an additional 3% contribution that is employer-funded. Throughout the zoo, team members receive special zoo discounts, employee-only zoo experiences, and of course a FREE Premium Zoo membership for you and your family to experience all the fun and exciting things you’re contributing to firsthand!

This position has a wage range of $14.49 - $17.05 per hour based on experience.

PART TIME HOURS
This position would ideally work Wednesday-Saturday 9a-5p.

Hours can be flexible and work around a variety of schedules.

A DAY IN THE LIFE OF A RETAIL SUPERVISOR AT JBZ

The retail supervisor will be responsible for the retail and face painting staff as well as maintain working relationships with all functional areas of the John Ball Zoo. They will be responsible for the daily operation and supervision of the face painting staff. Training all face painters and coming up with designs and presentations for specific events. Working with the team to ensure consistency and fast-paced work for anyone seeking face painting at the John Ball Zoo. They will also work with the retail team to ensure proper coverage when needed for all events, and proper hiring of staff.

QUALIFICATIONS FOR RETAIL SUPERVISOR AT JBZ

This position will require a creative person with experience in drawing or design, or relevant experience in makeup and/or face painting. They will need to have experience in training and managing a team of 15 or more. Have excellent organizational and communication skills, ability to handle cash and operate a cash register. They must have outstanding customer service skills and be comfortable in creating positive face-to-face interactions.


COMMITMENT TO DIVERSITY, EQUITY & INCLUSION

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this role.



ARE YOU READY TO WORK WILD?

John Ball Zoo is a drug-free workplace under federal regulations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Salary : $14 - $17

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