What are the responsibilities and job description for the Home Performance Data Administrator position at John Betlem Heating & Cooling?
Since opening our doors over 80 years ago, homeowners have trusted John Betlem with all of their HVAC, electrical, and home performance needs. We have a commitment to our customers and our employees to offer the highest quality services and products in the industry because we want to exceed all expectations.
We are currently seeking a Home Performance Data Administrator to not only join our team but also be a part of our family and make a difference together as we grow!
JOB SUMMARY:
- Will assist the Home Performance Manager with daily operational needs pertaining to NYSERDA Empower portal.
- Supports the company’s sales goals through outstanding internal and external customer service, efficiency, and thorough
- completion of tasks. Entering and uploading audit data to NYSERDA portal, communicating with office staff and
- communicating with NYSERDA to receive the maximum amount of subsidy dollars.
PRINCIPLE TASKS:
- Upload work scopes into NYSERDA for approvals.
- Respond the same day to any revisions and upload new work scope (call auditors if information is needed).
- Move work step on spreadsheet when project gets approval for installation.
- Notify the team with all projects that get approval.
- Check folder to be sure the following information is present to work scope.
- Update insulation estimates in Service Titan to reflect Empower pricing when needed.
- Once approved, input subsidy dollar amounts onto Home Performance dashboard.
- Once approved, create Energy Assessment from NYHEP and add it to the customers folder.
- Communication with team regarding work going through NYSERDA.
- Other duties assigned by the Home Performance Manager.
QUALIFICATIONS:
- Prior experience in an office setting.
- Knowledge of HVAC industry is helpful.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Strong attention to detail and able to multi-task.
- Ability to problem solve and troubleshoot without direction.
- Ability to take initiative, prioritize tasks and work independently.
- Excellent computer skills with a proficiency on Microsoft Excel.
EDUCATION:
- High school diploma or equivalent required.
PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer.
- Hearing, vision, and speaking within normal ranges is essential for normal conversations, to receive ordinary information and to prepare or inspect documents.
- Be able to lift 10 lbs. at times.
BENEFITS:
- Affordable Medical, Dental, and Vision plans
- 401K with company match
- Short- and Long-Term Disability plans
- Accident & Critical Illness Insurance available
- 50K Life Insurance Policy free
- Additional life insurance available
- Parental Leave (including Paternity)
- 6 Paid Holidays each year
- Paid Time Off
John Betlem Heating, Cooling and Electric is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- NYSERDA: 1 year (Preferred)
Work Location: In person
Salary : $20 - $25
