What are the responsibilities and job description for the Teamcenter Administrator position at John Crane?
John Crane (www.johncrane.com) is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2023 was in excess of $1.2 billion/1b GBP. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in engineered components, energy, contraband detection, and communications.
Job Description
Teamcenter Administrator role is responsible for the day-to-day administration, maintenance, and support of the Teamcenter PLM system. This includes system configuration, user administration, data management, troubleshooting, and ensuring system stability and performance. The Administrator will work closely with engineering, manufacturing, and other departments to ensure the effective utilization of Teamcenter within the organization to ensue seamless operations and robust system performance to enhance productivity.
Responsibilities
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System Administration
- Install, configure, and maintain Teamcenter PLM software and related components.
- Perform system upgrades, patches, and hotfixes.
- Monitor system performance, identify and resolve bottlenecks.
- Manage system backups and recovery procedures.
- Ensure system security and data integrity.
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User Administration
- Create and manage user accounts and access permissions.
- Provide user training and support on Teamcenter functionalities.
- Troubleshoot user issues and provide timely resolutions.
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Data Management
- Manage data migration and synchronization processes.
- Implement data cleansing and archiving strategies.
- Ensure data quality and consistency within the system.
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Customization & Enhancement
- Analyze business processes and recommend improvements to Teamcenter workflows.
- Customize Teamcenter to meet business requirements.
- Design, test, and deploy new features and functionalities.
- Collaborate with stakeholders to optimize system utilization and efficiency.
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Integration & Support
- Integrate Teamcenter with other enterprise applications (e.g., ERP, CAD tools).
- Provide technical support and resolve end-user issues.
- Develop and maintain system workflows and processes.
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Training & Documentation
- Create and maintain system documentation, guidelines, and training materials.
- Conduct user training and onboarding sessions.
- Monitor system usage and ensure adherence to best practices.
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Troubleshooting
- Diagnose and resolve system errors and performance issues.
- Investigate and resolve data integrity issues.
- Provide technical support to users as needed.
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Collaboration
- Liaise with Siemens support or external consultants for advanced troubleshooting.
- Collaborate with IT and other departments to align PLM strategy with company goals.
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Project Support
- Participate in PLM-related projects, such as system implementations and upgrades.
- Provide technical expertise and support for PLM initiatives.
- Keep abreast of the latest Teamcenter releases and best practices.
- Attend relevant training courses and conferences to enhance skills.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5 years of experience as a Teamcenter Administrator.
- Strong understanding of Teamcenter architecture, data model, and administration tools.
- Experience with Teamcenter Active Workspace, Teamcenter Visualization, and other Teamcenter modules.
- Knowledge of Export/Import using PLMXML, IPS Data Upload
- Familiarity with Teamcenter CAD integrations including: Solid Edge & NX
- Proficiency in SQL and scripting languages (e.g., Python, Perl).
- Excellent troubleshooting and problem-solving skills.
- U.S. citizenship is required for this position due to access to controlled documents, as stipulated by regulatory guidelines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)