What are the responsibilities and job description for the Fluevogologist/Sales Associate | NOLA (f/t) position at John Fluevog Shoes?
Our Fluevogologists are the heartbeat of our stores, our "raison d'être", our key link between our fabulous customers and our nearly equally fabulous styles. Fluevogologists are diverse, weird and wonderful, and make each of our stores unique in their welcome for all. This role is a magical combo of customer service, sales, and style.
The role of a Fluevogologist is to support the Store Manager, to be an amazing human being, and to champion the store and company’s values and goals in connecting our customers with the shoes of their dreams.
We are looking for our next full time superstar sales associate available to work between 25 to 40 hours per week inclusive of at least one weekend day, with variable work hours weekly.
Sounds amazing! This is literally my dream job. What am I going to be doing every day??"
Customer Service : Assist customers with purchases and go above and beyond to help find solutions to any and every issue a customer may have.
Community : Connect our customers to the greater Flumumunity by assisting with engagement efforts such as in-shop events.
Sales : Focus on driving personal sales as well as working with the team towards group sales goals.
Product : Demonstrate product knowledge and confidence, offer suggestions, and share shoe care knowledge.
Merchandising : Assist with merchandising by making sure shoes are presented well and displays are tidy.
Payment Processing : Collect customer payments and personal information at the POS. Participate in the web order process, including offering accurate sizing advice where needed and processing and packaging all web orders accurately.
Necessary knowledge, skills, and abilities (KSA's) :
Able to work weekends and at minimum one weekday per week (approx 20 to 40 hours per week)
Brand knowledge
Ability to provide a solid high-five
Superior people skills
Recycles responsibly and cares for the planet
Exemplary communication skills
A grateful spirit
A tenacious, can-do attitude
A fearless sense of personal style
Patience
Enjoys not taking oneself too seriously
Qualifications
Fluevogologist must-haves :
Basic computer and technology skills (Gmail, iOS, internal POS software)
Minimum of 1-3 years sales experience
Below-average karaoke skills
Positivity, creativity, and a willingness to learn
A real understanding and eagerness to foster community and build trusting relationships
Physically able to perform all in-store tasks such as lifting up to 25 pounds, kneeling and crawling around the floor (funny, but true!), climbing ladders and stairs, and standing for up to eight hours.
What's in it for you?
Competitive retail salaries
Individual store projection bonuses
Amazing HQ and recruiting support who also write great job postings
And, the part we know you actually came here to see…)
In-store discounts !!!
Earn Shoe Dollars for in-store credit (yes, that means free shoes!!) !!!
- and let's be honest, the funnest retail job you've ever had.
About our Fluevog New Orleans
John always knew he’d make the journey south eventually and searched for ages to find the perfect spot to settle down with a few more unique soles for unique souls. Drawn to the haunting charm, rich history and diversity of New Orleans, he was certain a store in The Big Easy, in the heart of the historic French Quarter no less, would be precisely that perfect spot. Open since December 2015, the NOLA store sees to it that Fluevogs are crawling the streets and wandering through some of the oldest and liveliest streets New Orleans has to offer!
Our NOLA team members are thankful, open minded, nurture talent, never forget to laugh at ourselves, and take celebrating birthdays and special occasions very seriously. Besides shoes, some of our shared interests include music, video games, travel, sunshine and doughnuts.
Our people are creative, diverse, and proud of being “weird”! Fluevog is a fit for everyone regardless of shoe size, and we are committed to building inclusion into every aspect of our culture for our Fluevog community. If we can help make this The Best Recruiting Process Ever by helping you out with an accommodation due to a disability, please reach out to HR@fluevog.com at any point in your interview process and we’ll keep it confidential. We will reach out to make sure our intro with you is just as good of a fit as our style.