What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at John Gravellese - State Farm Agent?
Position Overview
Exciting Customer Service Position Now Available! Join our dynamic team and be a part of a company that values exceptional customer service and thrives on providing a memorable experience for our clients. As a customer service representative, you will have the opportunity to engage with our diverse clientele, solve their problems, and ensure their satisfaction. If you have a passion for helping others, excellent communication skills, and a positive attitude, then this is the perfect opportunity for you! Join us and embark on a rewarding career where every day brings new challenges and opportunities for growth. Apply now and become a part of our exciting customer service team!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Requirements
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
