What are the responsibilities and job description for the Inside Sales Representative position at John H. Carter Company, Inc.?
Summary
Serves as a representative dealing with internal and external customers including factories and vendors on day-to-day business matters. Responsibilities include acting as a liaison between the customer and production, providing product assistance/support, and meeting with production on order status updates and execution.
Responsibilities
- Receive correspondence from external and internal customers which must be handled on a timely basis.
- Tasks will include quoting, executing, final pricing, and invoicing.
- Responsible for managing open order dates and work scope.
- The ability to communicate clearly and effectively with multiple divisions. (Production, Outside Sales, Project Management, Customer)
- Ability to research and identify necessary repair parts.
- This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine.
- Multi-tasking and the ability to handle and manage interruptions is expected.
- Overtime, and after hour work can be required during outage season.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times.
- Attend and participate in required trainings.
- Participate in the after hour and weekend ‘On-Call’ rotation.
- Always build and cultivate solid relationships.
- Regular and predictable attendance is essential for this position.
Qualifications
- At least 2 years' of sales experience or related industry experience
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com.
