What are the responsibilities and job description for the Order Management - Flow Control position at John H. Carter Company, Inc.?
Job Details
Description
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com
Description
- Receive correspondence from external and internal customers which must be handled on a timely basis.
- Task will include entering purchase orders, delivery expediting, communicating with the customer and/or vendor the status of orders.
- Must be able to learn multiple software programs and follow detailed processes.
- Ensuring all orders that shipped have invoiced and remove invoicing constraints if needed.
- Ensuring customer specific requirements are followed.
- Work with production and inside sales to ensure delivery is met.
- Accountable for an accurate backlog and shipped not invoiced report.
- Support JHC accounting department with problem invoices, returns, and general customer account information.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Attend and participate in required trainings
- Procure product and product information for customers and Inside Sales.
- Be a team player, and work well as group
- Accurately process and manage sales, purchase orders, and invoicing.
- This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
- Regular and predictable attendance is essential for this position.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com
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