What are the responsibilities and job description for the Order Fulfillment Coordinator - Valve Automation position at John H Carter / ControlWorx?
- Typical Duties & Responsibilities
- Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’.
- Understand and ensure that Inside sales efforts and work flows are aligned with the production shop to ensure on-time deliveries
- Support JHC accounting department with problem invoices, returns and general customer account information
- Support JHC Sales personnel when required for the pursuit of valve automation initiatives
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the JHC product principals when required to do so
- Actively and enthusiastically attend required and preferred training
- Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise
- Always build and cultivate solid relationships
- Remain alert and aware of surroundings at all times, regardless of location
- Some travel may be required
The above list of duties and responsibilities does not constitute the entire list and the list can be changed when necessary, at the discretion of management when business needs, customer demands and other industry or job related circumstances arise.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com
Experience
Required- 2 year(s): 2 years experience in Industrial Process, Control, Automation Valve sales
Education
Required- High School or better
- Community College/Vo-Tech or better
- Bachelors or better in Engineering or related field