What are the responsibilities and job description for the Front Desk Agent position at john j paris dds pc?
Overview
We are seeking a motivated and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a smooth front desk operation. This role requires strong clerical skills, time management abilities, and a friendly demeanor to create a welcoming atmosphere.
Responsibilities
- Greet and assist clients and visitors in a professional manner.
- Manage incoming phone calls, ensuring proper phone etiquette and prompt responses.
- Schedule appointments and maintain the front desk calendar efficiently.
- Perform clerical duties including filing, data entry, and managing correspondence.
- Utilize computerized systems for client management and record keeping.
- Handle customer inquiries and resolve issues effectively to enhance client satisfaction.
- Assist with administrative tasks as needed, including support for personal assistants or other staff members.
- Maintain cleanliness and organization of the front desk area.
Requirements
- Previous experience as a Front Desk Agent or in a similar role is preferred.
- Strong customer service skills with the ability to communicate effectively.
- Proficient in clerical tasks with excellent time management abilities.
- Familiarity with QuickBooks or similar software is a plus.
- Experience as a dental receptionist or medical receptionist is advantageous.
- Ability to work independently while also being an effective team player.
- Strong computer skills with proficiency in various software applications.
- A positive attitude and professional appearance are essential for this role.
Join our team as a Front Desk Agent where your contributions will be valued, and your skills will help create an exceptional experience for our clients!
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 8 – 12 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
Work Location: In person
Salary : $20 - $25