What are the responsibilities and job description for the Server 1 position at John Knox Village of Central Florida?
Essential Functions And Responsibilities
- Report for your shift on time in a clean pressed uniform.
- Maintain a pleasant, friendly demeanor at all times.
- Clock in and out as scheduled.
- Learn the names of residents and address them in a proper manner.
- Ensure that the dining venue is kept clean, properly set and operating in compliance with the procedures set forth by the Standard Operating Procedures and the Dining Room Manager.
- Remain vigilant to guests’ needs and act accordingly to ensure prompt, courteous service.
- Take food orders in a courteous, pleasant manner as set forth by the Standard Operating Procedures, including writing the order neatly and legibly on the guest check.
- Deliver meals to guests requiring the ability to frequently lift and transport up to 25 lbs.
- Maintain a thorough knowledge of the dining venue menu in order to promote items in a positive and descriptive manner.
- Maintain work station to ensure it is clean and well-stocked at all times.
- Be accountable for all guest checks issued by the Hostess.
- Perform all side work duties as assigned including those listed for the end of the service shift.
- Check with the dining room manager or assistant dining room manager at end of shift before leaving to ensure all required work has been completed.
- Be attentive to the residents and their special dietary needs.
- Bus and set tables.
- Perform set up, table service, and clean up for special functions.
- Provide exceptional service to 3 tables simultaneously.
- Proficient in taking orders correctly.
- Open communication with all food service employees to ensure a strong team effort.
