Server/Bar, Food Runner, Host

Hostess Responsibilities (subject but not limited to the following):

• Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
• Answer incoming calls to the restaurant and provide appropriate service
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
• Tend to special guest needs and requests
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Help dining room staff by setting and clearing tables; refilling beverages if needed
• Learning the menu and taking an appropriate menu test in order to take to-go orders accurately
• Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
• Reconcile cash drawer by proving cash transactions; listing gift card and credit card charges for to-go orders
• Sidework duties

Server Responsibilities (subject but not limited to the following):

• Protect establishment and guests by adhering to sanitation, safety and alcohol beverage control policies
• Help guests select food and beverages by presenting suggestions from the menu, offering cocktails, explaining the chef's specials, and answering food preparation questions
• Ensure customer satisfaction through exceptional customer service
• Stay updated on current menu choices/specials and knowing if the kitchen staff is running out of any items
• Be alert by responding to additional guest needs and observing dining process
• Maintain table setting by removing courses as completed and refilling beverage glasses
• Conclude dining experience by acknowledging choice of restaurant; inviting guests to return
• Obtain cash or credit card payment by issuing the bill, accepting payment, and returning change or credit card and signature slip to guests
• Contribute to team effort by accomplishing related results as needed
• Provide welcoming phone greetings
• Convey menu information over the phone to guests and give accurate estimation of meal time completion
• Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management
• Skills and Requirements:
• At least 6 months previous serving experience required, 1 years preferred
• Excellent verbal and written communication skills
• Basic math skills
• Ability to work in a fast-paced environment
• Ability to stand on feet for long periods of time
• Ability to work as a team
• Ability to lift at least 25 pounds
• Knowledge on proper timing between course meals is a plus
• No education required

At John L.S., our team thrives on high level energy, high character, teamwork, persistence, dependability, and customer relationships. If you possess any or all of these qualities and meet our requirements, we would love to speak with you for a possibility to be part of our team!

Job Types: Full-time, Part-time

Pay: $7.25 - $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Application Question(s):

• Which position are you applying for?

Experience:

• Restaurant: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Sumrall, MS 39482 (Required)

Work Location: In person

Salary : $7 - $12