Front Desk Administrative Assistant

Front Desk Admin and Onboarding Coordinator – John L. Scott Real Estate

The primary focus of the Front Desk Admin Assistant & Onboarding Coordinator position in the Renton office of John L. Scott, Inc. is to assist in coordinating workflow from the Office Leader (OL) to the Lead Operations Administrator (OA), to the Marketing Department (BMR), all the way to the Broker Service Representative (BSR). This person also has a lead role with directing the office marketing plans, event coordinating, customer service, and onboarding new & transferred broker associates to get settled into their new office life and business up and running. This role requires a positive outlook, enjoyment of a fast-pace environment with changing priorities but more importantly, must embrace our John L. Scott company culture and core value, Living Life as a Contribution®.

Essential Functions/Duties:

• Directs BMR & BSR staff day-to-day operations; trains, create manuals, making sure every employee has what they need to succeed every day.
• Assists OL, OA, and other Leadership within the Office on a daily basis; becomes an “active” OA when OA is on vacation.
• Handles Commission Captures; deposits and logs all commission and communicates with corporate commission department during transactions.
• Manages outgoing invoices, billing, commissions, and accounting for Brokers, Managing Brokers, and our Branch Manager, creating a unified system for the office manager.
• Creates and Coordinates all Office Events; Sales Meetings, Company Events, Office Parties, Fundraisers, Educational classes for brokers by establishing relationships with all real estate professionals, vendors, reps, and partners with our firm.
• Manages Real Estate Licensees and Clock Hours; logs & tracks, board of realtor’s memberships, and quarterly NWMLS reports.
• Creates content and manages office social media accounts; events, recruiting, and productivity as a top producing real estate company.
• Assists OL with recruitment and goal development for the firm.

Required Knowledge and Abilities:

• Attention to detail and organization while managing tight deadlines and multiple projects
• Excellent customer service and interpersonal skills
• Technologically friendly and social media savvy
• Thrives in a collaborative environment
• Self-starter
• Solution oriented
• Creative thinker in stressful situations
• Strong Leadership

Qualifications:

• Background in office management or related field or 5 years of practical work experience
• Experience with Adobe Creative Suite, Canva or other layout design software
• Proficiency with Microsoft Office Suite, especially Outlook
• Proficient in social media platforms, e.g. Facebook, Instagram
• Real estate experience preferred but not required.

Position & Benefits:

• The position is full time, Monday-Friday, and is considered non-exempt for purposes of Wage and Hour Law
• Pay is from $24 to $27 (Per hour)
• JLS benefits offerings for full time employees include: Medical, Dental, Vision, Prescription, Long Term Disability, Term Life, AD&D, FSA, and supplemental insurance options
• Employees are eligible to participate in the JLS 401K retirement plan
• Paid time off and personal paid leave in accordance with JLS policies
• 8 to 9 paid holidays a year, 1 floating holiday
• Internal career growth and training opportunities
• Living Life as a Contribution® volunteer opportunities through the JLS Foundation

Physical Demands:

The physical demands described here are representative of those that must be met by an employee in an office setting to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to reach items on or near the floor
• Specific vision abilities required by this job include close vision requirements due to computer work
• Light to moderate lifting is required occasionally, 10-25 pounds
• Regular, predictable attendance is required on site at this position’s location

Work Demands:

The work environment characteristics described here are representative of those an employee in an office setting encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, online meetings)
• Ability to work in a confined area (desk or office)
• Ability to sit at a computer terminal for an extended period of time

Equal Employment Opportunity Policy:

John L. Scott Inc. provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have previous real estate experience? If so, please explain.

Experience:

• Customer service: 2 years (Required)
• Marketing: 1 year (Required)

Work Location: In person

Salary : $24 - $27