What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at John Leung - State Farm Agent?
Benefits :
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Profit sharing
ROLE DESCRIPTION :
As an Receptionist - State Farm Agent Team Member for John Leung - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
This position includes sales.
QUALIFICATIONS :
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
BENEFITS :
holidays and personal / sick days)
Salary / Hourl plus commission / bonus
Health benefits
Growth potential / opportunities for advancement within my agency
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