What are the responsibilities and job description for the Customer service representative position at John Petty AmFam Agency?
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time .
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Evenings Off
Mon-Fri Schedule
Appreciation lunches
Monthly Bonuses
Team meetings
Team building events
Attendance bonuses monthly & quarterly
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified time frame
- License preferred willing to train. License assistance available.
Requirement
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
Last updated : 2024-10-24
Salary : $30,000 - $40,000