What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at John Powell - State Farm Agent?
Benefits :
Competitive salary
Employee discounts
Training & development
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
Hourly pay plus commission / bonus
Paid time off (vacation and personal / sick days)
Flexible hours
Valuable experience
Growth potential / Opportunity for advancement within my agency
Hiring Bonus up to $Upto $2500
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Must be available to work the following schedule : NO Weekends -Week days ONLY
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