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Enterprise Systems Engineer

John W Danforth Company
Tonawanda, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast! We are an employee-owned company and believe our greatest asset is our people.

We are looking for team members who are passionate about delivering industry-leading experiences to our customers and supplying turn-key solutions for any HVAC, refrigeration, critical environment, custom metal fabrication, energy performance, or specialty mechanical project.

As a Enterprise Systems Engineer, you'll be at the forefront of maintaining and enhancing our dynamic internal systems. You'll tackle exciting challenges by addressing service desk issues, implementing cutting-edge technologies, and overseeing daily operations. This hands-on role is crucial for driving innovation and ensuring our vital IT systems run seamlessly, giving you the opportunity to make an impact every day!

Are you skilled at managing tasks efficiently while collaborating effectively with a team? If you are eager to contribute to implementing technological solutions and providing exceptional support services, then this Enterprise Systems Engineer role is perfect for you!

What We Offer :

  • Danforth invests in you and your future with directed employee engagement, team support, career development, and mentoring.
  • We are a professional organization offering quality benefits, including :

Medical, dental, disability, and life insurance

  • 401(k) and ESOP with generous profit-sharing / matching contributions
  • Competitive PTO, holidays, and other financial incentives
  • What We Ask of You :

  • Act as the technical escalation point for complex issues from the service desk team, ensuring timely resolution of advanced problems.
  • Investigate, diagnose, and resolve challenging system and infrastructure issues, reducing downtime and minimizing user impact.
  • System Configuration and Maintenance : Configure, deploy, and maintain servers, networks, and storage systems, both on-premises and in the cloud.
  • Maintain detailed documentation for system configurations, processes, and troubleshooting guides to support smooth operations.
  • Collaborate with the service desk and IT teams to identify root causes and implement sustainable solutions.
  • Oversee the daily operations of the company’s systems, ensuring all infrastructure components function efficiently.
  • Deploy and maintain servers, networks, and storage systems on-premises and in the cloud.
  • Continuously monitor system health and proactively address potential issues.
  • Maintain documentation for configurations, processes, and troubleshooting guides.
  • Evaluate, implement, and configure new technologies to meet organizational needs and improve operational efficiency.
  • Plan and execute system upgrades, migrations, and patches with minimal disruption to business operations.
  • Optimize system performance through analysis, tuning, and configuration adjustments.
  • Develop scripts or tools to streamline operations and reduce manual effort.
  • Maintain compliance with company policies and industry data protection and cybersecurity standards.
  • Experience & Competencies :

  • High School diploma or equivalent (GED) required
  • 10 years of multi office network support, administration and management
  • Construction industry experience is preferred but not required
  • Demonstrated ability to plan and execute large-scale IT projects, particularly in cloud migration and infrastructure optimization.
  • Proven experience in IT infrastructure management, with a strong focus on cloud technologies, VMware, SAN / NAS, networking architecture, and data center operations.
  • Expertise in cloud platforms (e.g., Azure, AWS), virtualization technologies, and hybrid system architectures.
  • Solid understanding of IT security principles, compliance frameworks, and disaster recovery strategies.
  • Excellent working knowledge of Microsoft Office (Outlook, Excel & Word)
  • Need to have good organizational, communication skills, and excellent phone etiquette
  • Must have the integrity, enthusiasm and willingness to represent company in the most professional, positive manner
  • Danforth offers a competitive benefits package for eligible employees including medical, dental, vision, life, disability, paid time off, 401(k), with company match, and participation in our Employee Stock Ownership Plan (ESOP). The estimated compensation range for this role is $72,000 – $80,000. This range is based on several factors, including individual education, qualifications, training, prior work experience, and work location.

    John W. Danforth Company is an equal opportunity employer and is committed to a workplace free from discrimination. All employees and applicants for employment will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    Salary : $80,000

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