What are the responsibilities and job description for the Blacksburg, VA - Host position at Johnnie's Jazz Bar & Grille?
Part-Time
Blacksburg 11
1614 S Main St
Blacksburg, VA 24060, USA
Description
JOB OVERVIEW
A Host or Hostess greets guests as they enter the restaurant, making sure they are welcomed
and attended to.
This job requires you to work during the evening, on weekends, and occasionally on holidays.
RESPONSIBILITIES
Job Duties include but are not limited to:
- Greeting Guests as they enter and putting them on a waiting list as necessary.
- Providing Guests with menus and answering any initial questions.
- Seating Guests at tables or in waiting areas.
- Assigning Guests to tables they prefer, while keeping table rotation in mind so that
- Engaging with Guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- Knowledge of the menu.
- Helping with other positions in the restaurant as needed.
- Providing great customer service.
- Cleaning.
- Completing any other duties as delegated or directed by your supervisor.
QUALIFICATIONS
- Must be at least 18 years old at the time of hire.
- Positive attitude.
- Ability to work well under pressure with bussers, cooks, and other staff.
- Previous work experience involving customer service in a fast-paced environment is greatly
- Must have the availability to open and/or close regularly.
PHYSICAL DEMANDS
Physical demands include but are not limited to:
- The employee will be required to stand, walk, sit, use hands, handle, or feel, reach with
be provided, both short term and permanent.
- Must be able to move and transport up to 35 lbs.
Qualifications
Behaviors
Preferred
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity