What are the responsibilities and job description for the Service Writer position at Johnny K's Powersports?
Johnny K's Powersports is looking to hire a strong, experienced service writer to join our growing team. Our ideal candidate is an individual that can learn quickly, problem solve, and is eager to move up within the company.
We offer our colleagues a 5-day work week and excellent compensation with growth potential and a pleasant working environment. All full-time employees are eligible for our 401(k) Plan and full benefit packages.
MUST BE ABLE TO WORK THE FOLLOWING HOURS:
---Tuesday-Friday: 9am-6pm
---Saturday: 10am-4pm
---Sunday & Monday: OFF
Service Writer Responsibilities:
- Efficient and effective operation of the service department
- Promote and enhance customer reputation by providing excellent standards and customer support
- Effectively manager open repair orders and follow through to completion
- Create a positive culture for team growth and customer satisfaction
- Effectively communicate with customers in order to diagnose problems and recommend solutions
- Follow up with timely responses
Service Writer Qualifications:
- Recent service department experience
- Proven track record to run a service department at a high volume
- Maintain a neat and professional appearance
- Highly organized and detail-oriented
- Computer skills with the ability to learn new software quickly
- Strong work ethic and desire to not only lead a team, but be a part of one
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Service Department: 1 year (Preferred)
- Powersports/Automotive: 1 year (Preferred)
Work Location: In person
