What are the responsibilities and job description for the Server/Waiter position at Johnny Rockets - Westgate Entertainment District?
SUMMARY: Create a lively and entertaining experience while serving all-American burgers, shakes and fries.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Takes initiative to greet Guests with a “Hello” as they enter the restaurant.
- Smiles, is upbeat, and energetic when delivering a great Guest Experience.
- Handles Guest concerns to the best of their ability while dealing with them, “right here and now.” If unable to satisfy, involves management and immediately informs Manager regarding Guest Experience concerns.
- Always asks the Guest, “Have you ever been to Johnny Rockets before?”
- Follows the Server/Cashier Sequence of Service.
- Provides Ketchup smiles.
- Keeps their area clean and well stocked.
- Performs open and closing procedures.
- Follows proper checkout procedures and declaration of tips.
- Works safely while using good judgement and following Company and OSHA regulations
Job Types: Full-time, Part-time
Pay: From $11.70 per hour
Benefits:
- Employee discount
- Paid training
- Referral program
- Tuition reimbursement
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $12
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