What are the responsibilities and job description for the Call center specialist position at Johnny's Selected Seeds?
Johnny's Selected Seeds was established in 1973 by our Founder, Rob Johnston, Jr. Today we are 100% employee-owned . Johnny's mission is Helping families, friends, and communities to feed one another by providing superior seeds, tools, information, and service .
Johnny's is renowned for our exceptional customer service offering seeds, tools, supplies, and information to direct-market growers and avid home gardeners.
We source, breed, trial, and sell outstanding selected varieties of vegetables, cut flowers, herbs, and farm seeds, as well as thoughtfully designed tools and equipment.
We take pride in the wealth of information and depth of experience we offer our customer base, nationwide and globally. We are a strong, stable company focused on growth while still maintaining our small company feel and staying true to our roots.
If you are passionate about good, healthy food and would choose to work for a company with fellow co-owners who are passionate about our mission and values, Johnny's is the place for you!
Call Center Specialist (Seasonal)
Onsite - Fairfield ME
Position Summary : The Contact Center Specialist is responsible for providing professional and high-quality customer service with a focus on guiding our commercial farmers and home gardeners.
This position is key to the success of our customers and Johnny's Selected Seeds. The ideal candidate is a self-motivated team player with an aptitude for finding the right solutions to customers' needs.
Starting wage is $18 an hour .
This is a seasonal position based on-site at our Fairfield location, a minimum of 20 hours per week is required. There is an opportunity for the seasonal role to transition to a permanent role.
This position starts October 28, 2024.
Compensation :
The starting wage is $18 an hour with opportunities for a shift differential and other incentives.
$250 sign on bonus after 30 days of employment. Johnny's Selected Seeds also offers Seasonal employees the opportunity to receive an end-of-season bonus of up to $500.00.
Education :
High school diploma or GED required.
Qualifications & Skills
- Interest or prior experience in agriculture, farming, or home gardening.
- Intermediate Computer Skills.
- Ability to work with more than one computer program simultaneously.
- Solid understanding of Microsoft Office products.
- Solid attention to detail. Strong verbal and written communication.
- Adaptability and ability to self-direct, work in a fast-paced, ever-changing environment and handle multiple priorities.
- Maintain a friendly but professional attitude.
- Proven ability to learn difficult information quickly.
- Strong problem-solving capabilities.
Required Hours :
Expectation to commit to a standard shift with a minimum of 20 hours per week. The operating hours below are subject to seasonal needs and may vary.
- Mon-Fri, 8 AM - 5 PM
- Sat-Sun, 8 AM - 5 PM
- Extended hours 8 AM - 8 PM
Physical Requirements :
- Ability to work varied hours / days as business dictates.
- Ability to sit at a computer for at least 75% of the work day.
- Ability to bend, pull, and lift to 25 pounds.
Benefits :
Employee Discount
Johnny's Selected Seeds is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Last updated : 2024-11-17
Salary : $50,000
