Business Applications Analyst II

Business Applications Analyst II

New Year, New Innovations: Elevate your IT Career with us in 2025!

Are you ready for a new career that will utilize your current arsenal of skills, while also preparing you for new opportunities?  

Stop searching and start your journey with Johns Hopkins Federal Credit Union as a Business Applications Analyst II.  The Business Applications Analyst II serves as part of the Credit Union’s IT team.   This analytical role ensures that the computer application systems being used meet the needs of the organization. Aside from simply  analyzing existing systems, this can also mean designing, developing, and implementing their iterations and replacements to try and better meet the goals of the organization.  The Business Applications Analyst II works closely with end users to identify their business requirements and translate them into application configurations. The Business Application Analyst II also leverages a deep understanding of core processing systems and multi-functional applications to interpret command structures, interfaces, and back-office processing, enabling them to consult, architect, and lead projects both independently and collaboratively with leadership.

Who are we?

It’s hard to find someone who hasn’t heard of Johns Hopkins, but did you know that JHFCU also serves  our community and  enriches the lives of our employees by fostering a culture of inclusion, shared purpose, and growth? For over 53 years JHFCU has been dedicated to positively transforming the lives of our members by providing trusted financial solutions, personalized services and unwavering support.  Together, we create an environment where both our members and employees can thrive and achieve their fullest potential.

Key Highlights of the Business Applications Analyst Role include:

• Within assigned areas of responsibility and minimal supervision, collaborates independently with business and technical resources to identify, analyze, prioritize, and resolve application issues.
• Works with the IT help desk to resolve more complex application issues that the help desk cannot resolve.  Escalates support calls with the appropriate application vendors.
• Performs analytic studies of existing applications and reports on their ability to meet the end users’ business needs.  Highlights any gaps that require further analysis.
• Responsible for keeping application versions current.  This entails coordinating technical and functional resources for application upgrades.  This also includes application of patches to resolve any critical vulnerabilities identified by IT.
• Collaborates with business and technical resources to identify, design and implement new applications for organizational use.
• Collaborates with training resources to develop appropriate end user documentation and training material.
• Assists technical resources with business continuity functions including confirmation of application backups, updating business continuity plans associated with the application, and assist with testing of business continuity plans.
• Researches industry trends, evaluates new and existing vendor solutions, analyzes competitive market data relative to member delivery channels so recommendation can be incorporated into our overall channel strategy
• Gains in-depth knowledge of the core processing system as a multi-functional application environment.  Able to work with and interpret command structures, interfaces, and back-office processing.
• Experience with multiple applications, interface, and tie into core/CRM.  The experience this individual has will allow them to consult, architect, and project lead.  At times independently and/or collaboratively with leadership.
• Pursues training opportunities for individual development and participates actively in Touch-Bases and Action Planning.
• Strong problem-solving skills and the ability to think creatively to find a new solution and make recommendations to improve process efficiency and effectiveness of workflows.
• Seeks ways to assist the Credit Union in strengthening controls, remain compliant and  improve efficiency.
• Exhibits exceptional interpersonal skills, with the ability to build and maintain positive relationships with co-workers, and management.
• This position is responsible for sensitive information beyond what is available to others in the organization including but not limited to employee activity, general investigations, and law enforcement action.  As such, anyone in these roles is held to a higher standard of confidentiality.

At JHFCU, we understand the importance of work-life balance, which is why we offer a schedule that includes hybrid work schedule, a vibrant and convenient Canton location and paid time off for birthdays, and all major holidays. Our comprehensive benefits package further enhances the employee experience, featuring generous sick and vacation leave accruals, competitive compensation, a 401(k both career advancement and personal well-being.) plan with matching contributions, and a strong emphasis on continuing education to support professional growth. Additionally, we provide free parking and a host of other perks, making JHFCU an ideal workplace for those who value

Johns Hopkins Federal Credit Union (JHFCU) is a federally chartered credit union completely independent from Johns Hopkins University, Johns Hopkins Health Systems, and any of the Johns Hopkins schools, hospitals, or programs. JHFCU holds a license to use the Johns Hopkins registered mark. JHFCU serves the employees, students, retirees and Alumni Association members of the Johns Hopkins University, employees and retirees of the Johns Hopkins Health System and its hospitals, and employees and retirees of other select entities. JHFCU is wholly owned by its members. Neither Johns Hopkins University nor Johns Hopkins Health Systems select, endorse, or are responsible for the goods and services offered by JHFCU.

Johns Hopkins Federal Credit Union (JHFCU) is proud to be an equal opportunity employer and makes employment decisions based on merit. JHFCU celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business need. 

Qualifications

Qualified candidates will have a  Bachelor's degree in Business Administration, Information Systems, or a related field. and a minimum of (5) years’ experience with applications support in a financial institution environment, or equivalent combination of education and experience. 

Two (2) consecutive years of project management experience

Strong working knowledge of Microsoft Office

The salary range for this position is $33hr - $36hr

Salary is commensurate with experience.

Salary : $33 - $36