ADMISSIONS REPRESENTATIVE

You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The Admissions Representative Interviews patients to collect demographic and financial data.
Creates the patient record used in medical treatment and the collection of accounts.

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8

Location:

Sibley Memorial Hospital

Washington D.C.

Shift:

Rotating (8 hours)

Weekends Required

OnCall/Casual (PRN)

Education:

High school graduate or equivalent

Essential Duties & Responsibilities:

• Accurately interviews patients to obtain demographic and financial data.
• Consistently creates the patient medical record used in the treatment of patients
  and the collection of their accounts for outpatient, inpatient and emergency room.
• Task requires ability to retrieve and input data into computerized registration
  system while verbally asking questions and receiving responses.
• Visually reviews patient record to verify accuracy of data on pre-registered accounts.
• Must be able to perform registration duties under stressful time constraints.
• Consistently follows hospital/departmental policy in patient's identification and
  verification processes.
• Accurately identify patients prior to placing armband.
• Consistently obtains patients signature authorizing consent for medical
  treatment, assignment of insurance benefits, release of medical record as a
  condition for payment of charges and a patient financial responsibility for services
  rendered.
• Determines appropriate use of promissory note per departmental
  policy.
• Acts as witness for patient's signature.
• Appropriately refers to financial
  counselors per hospital policy.
• Consistently documents appropriate fields in HIS to ensure 100% compliance.
• Consistently distributes to patients a booklet informing patients about making
  decisions about their medical care in accordance with the Patient Self
  Determination Act (42 V.S.V., Sections 1395 © © and 1396 (a) (A), and
  requirements of the District of Columbia law.
• Consistently documents in the
  medical record the patient's receipt of "Message from Medicare" and the
  existence of an advance directive per hospital policy.
• Consistently explains admission policies and procedures to patients, families,
  physicians, and hospital staff.
• Deals discreetly with sensitive, confidential information concerning professional
  and personal information about staff and hospital programs/operations.

Other Duties & Responsibilities:

• Deals discretely with sensitive, confidential patient information in accordance with hospital policy.
• Performs point of care testing using the I-STAT system on patients requiring CT or MRI contrast exams or other tasks appropriate for the particular Imaging care setting.
• Maintains a clean, orderly, quiet environment within the department with special attention to assigned workstation and associated waiting rooms.
• Prepares/starts IV lines according to hospital/department policy and procedures.
• Attends department and clerical staff meetings and participates in oral discussions.
• Performs other related duties as required.
• Accesses patient files in hospital information system (HIS) via CRT, keyboard. Enters appropriate exam information in order to generate a requisition.
• Prints appropriate forms from HIS or computer. Enters appropriate data into HIS in order to track external films, locate films within the department and hospital, log in and log out patients.
• Facilitates work flow by moving film jackets and unread films to file room to be read or other appropriate workstation.

Minimum Requirements:

• Medical setting experience desired.
• General knowledge of Radiology exams and/or anatomy desired.

Skills, Abilities & Attitude:

• Must be able to effectively communicate both orally and in writing with patients, visitors, co-workers, and physicians.
• Demonstrates good critical thinking in assessing situations and executing appropriate interventions to achieve problem resolution. Able to use department telephone/PA system to communicate with employees and hospital staff.
• Must be able to use a computer/CRT.
• Demonstrates courtesy, respect, and professionalism in the interaction with patient, visitors, co-workers, and physicians.
• Able to adjust personal schedule to meet the needs of the department.
• Able to present a cheerful, pleasant manner at all times, and to remain calm during stressful situations.
• Works cooperatively with all the staff of the Out Patient Center.
• Ability to use judgment to establish priorities.
• Ability to modify care according to the patient’s age. Patient assistant deals primarily with adults and geriatric patients.

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum $18.57/hour - Maximum $30.64/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.