What are the responsibilities and job description for the CLINICAL CUSTOMER SERVICE REP position at Johns Hopkins Medicine?
By serving as a central point of contact and communication for patients, families, visitors and members of the healthcare team in patient care units, enhances Hopkins’ customer service. Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. Performs a variety of customer service and unit-operations activities to assist medical, nursing, and administrative staff to meet unit, department, and institutional needs. Uses information/computer systems and programs.
Salary Range: Minimum 17.28 per hour - Maximum 20.06 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
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Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
