Sr. Process Excellence Project Manager

Johns Hopkins Health Plans is a leader in provider-sponsored health plans. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHP is the place to call home. YOU belong here.

What awaits you:

• Work-life balance - This is a hybrid role-Hanover, MD.
• Medical, Dental, and Vision Insurance.
• 403B Savings Plan w/employer contribution.
• Paid Time off & Paid holidays.
• Employee and Dependent Tuition assistance benefits.
• Health and wellness programs and MORE!

Position Summary:

The Sr. Process Excellence Project Manager is responsible for significant process improvement, enterprise-wide projects, typically with large scope and a cross-functional team of stakeholders. The Sr. Process Excellence Project Manager will lead the design, testing, planning, and implementation of complex projects that result in a transformation of our business and business processes. The Sr. Process Excellence Project Manager will engage with an array of stakeholders, such as the projects' business sponsors, business analysts, enterprise architects, resource managers, contractor project managers and program managers.

The Sr. Process Excellence Project Manager job function is responsible for the management of one or more projects within the IT Department as well as operations. The project manager will drive projects from original concept through final implementation. The project manager will also develop detailed work plans, schedules, project estimates, resource plans, and status reports. Projects may span two or more organizational boundaries and follow process improvement practices. The project manager will primarily focus on initiatives that help to run and grow the business.

Knowledge of process improvement methodologies such as Lean and Six Sigma, project management, financial analysis, and business/strategic planning is required. Knowledge of Quality Management, Planning and Administrative theory, and Customer Service Theory is preferred. Knowledge and experience related to project management and implementation of strategic initiatives.

Education:

• A Bachelor’s Degree in Business in Health Administration, Project Management or related degree is required; a Master’s Degree is preferred. Related work experience may be substituted for some educational requirements.

Skills:

• High level of demonstrated process improvement methodology application to drive successful outcomes, interpersonal skill, written and oral communication necessary to interface with various levels of management. Ability to work independently and meet scheduled time frames; manage multiple projects simultaneously; and prepare oral and/or written presentations to senior management. Ability to compile and coordinate high quality reports, proposals and written work product for customers. Must have high level of spreadsheet, database, presentation, and project scheduling and word processing software skills. High level of meeting management, computer, teaching and training, organization and time management, High level of leadership/facilitation skills. High level of analytical ability necessary to identify and illustrate relationships among activities, recommend courses of action based on making choices among alternative and design recommended.

Required Licensure, Certification:

• Lean Six Sigma Black Belt or Green Belt preferred
• Professional (PMP) or equivalent project/program management certification preferred

Experience needed:

• Minimum three (3) years providing project or team leadership
• Minimum three (3) years’ experience working on project(s) involving project life cycle methodologies
• Minimum three (3) years’ experience managing project budgets

Who we are:

Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHP is a leader in provider-sponsored health plans and is poised for future growth.

Many organizations talk about transforming the future of healthcare, at Johns Hopkins Health Plans, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Salary Range: Minimum 49.80 per hour - Maximum 87.16 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.