What are the responsibilities and job description for the Commercial Kitchen Service Technician position at Johns Refrigeration a Smart Care Company?
Johns Refrigeration is seeking a skilled and dedicated Kitchen Equipment Service Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining various kitchen equipment used in commercial settings. Your expertise will ensure that our clients’ appliances operate efficiently and effectively, contributing to their overall success. A strong focus on customer service and mechanical knowledge is essential for this position.
Responsibilities
- Diagnose and repair kitchen equipment including refrigerators, ovens, fryers, and dishwashers.
- Read and interpret schematics to troubleshoot equipment issues accurately.
- Provide exceptional customer service by communicating effectively with clients regarding repairs and maintenance.
- Perform routine maintenance checks on kitchen appliances to ensure optimal performance.
- Operate a box truck for the delivery of equipment and parts as needed.
- Maintain accurate records of service performed, parts used, and customer interactions.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Stay updated on the latest kitchen equipment technologies and repair techniques.
Qualifications
- Proven experience as a Service Technician or in a similar role involving appliance or equipment repair.
- Strong mechanical knowledge with the ability to troubleshoot various kitchen appliances.
- Familiarity with field service operations and best practices.
- Excellent customer service skills with a focus on client satisfaction.
- Ability to read schematics and technical manuals effectively.
- Experience driving a box truck or similar vehicle for deliveries is preferred.
- Strong problem-solving skills and attention to detail.
- Ability to work independently as well as part of a team in a fast-paced environment.
Join our team as a Kitchen Equipment Service Technician where your skills will make a significant impact in delivering quality service to our clients!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Referral program
- Tools provided
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
- Weekends as needed
Supplemental Pay:
- Overtime pay
Work Location: On the road