What are the responsibilities and job description for the Customer Service Rep position at Johnson Bros. Bakery Supply, Inc?
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties as directed
Responsibilities
- Process and input customer orders and purchase orders
- Check for product availability
- Assist Account Managers with orders and special requests
- Coordinate special, last minute shipping requests with transportation and operations department
- Ensure proper invoicing of accounts including issuing credits
- Work with Accounts Receivable about customer accounts
- Answer phone calls, keep up with daily emails and operate various types of office machines and computers necessary to perform duties
- Assist General Manager as needed
- Other general office duties as assigned
Pay and Benefits
MUST BE ABLE TO PASS A DRUG TEST
Salary : $18
