What are the responsibilities and job description for the Business Development Assistant position at Johnson Brothers Ford II, Ltd?
Johnson Brothers Ford, a leading automotive dealership in Temple, Texas, is seeking an Automotive Business Development Assistant to join our dynamic team. The Automotive Business Development Assistant is responsible for providing quality customer service to online and phone customers and converting all phone and internet leads to showroom customers and potential sales clients. This position offers vast opportunities for growth and advancement within the company. Bilingual in English and Spanish preferred.
Responsibilities of the Automotive Business Development Assistant:
- Identify and develop new business opportunities through various channels, including online inquiries, inbound calls, and community outreach
- Answer the customer questions while being professional, knowledgeable, and friendly throughout the call, chat, or email series
- Build and maintain relationships with potential customers, ensuring a high level of customer service and satisfaction
- Schedule appointments for customers to visit the dealership, providing them with detailed
- information about vehicles and services
- Consistently follow up with leads and customers to ensure their needs are being met and to keep them engaged throughout the sales process
- Stay informed about industry trends, competitor activities, and customer preferences to identify new growth opportunities
- Maintain accurate records of customer interactions and sales activities in the CRM system, ensuring all information is up to date
- Work closely with the sales and marketing teams to align strategies and share insights that contribute to the overall success of the dealership
Requirements of the Automotive Business Development Assistant:
- Strong sense of product knowledge and a passion for automobiles, with exceptional interpersonal and communication skills
- Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations
- Inspire the trust of others; work with integrity and uphold organizational values
- Displays willingness to make decisions; exhibits und and accurate judgment; supports and explains reasoning for decisions
- Demonstrates persistence and overcomes obstacles, measures self against standard of excellence
- Prioritize and plan work activities; use time efficiently; set goals and objectives; organize or schedule other people and their tasks
- Bilingual in English and Spanish preferred
Salary of the Automotive Business Development Assistant:
- Receives a base salary along with a generous commission structure
Benefits for the Automotive Business Development Assistant:
- Employer paid Health Plan available
- Employer paid Long Term Disability provided
- Employer paid Life Insurance provided
- Dental
- Vision
- 401k with up to a 6% employer match
- Short Term Disability
- Accident plans available
- Vacation days available after 1 year of employment
- Employee Discounts
EEOC Statement:
Johnson Brothers Ford is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.
