What are the responsibilities and job description for the Client Service Team Lead position at Johnson Brunetti?
We are searching for a talented Client Service Team Lead to oversee our day-to-day operations and ensure seamless client interactions. As a seasoned professional, you will lead by example, demonstrating exceptional leadership skills and a commitment to excellence.
In this critical role, you will:
- Lead the Client Service team in delivering outstanding results, meeting or exceeding performance targets
- Develop and implement strategies to enhance client satisfaction and loyalty
- Foster strong relationships with colleagues and stakeholders, promoting a culture of collaboration and open communication
- Monitor and report on key performance indicators, identifying areas for improvement and implementing changes as needed
If you are a natural leader with a proven track record of success, we invite you to join our dynamic team.