Sales Manager

Job Type

Full-time

Description

Position Overview:

The Sales Manager, reporting directly to the President, leads the SyncLync Hearing Aid Sales Department. This role is responsible for driving strategic sales growth, overseeing the sales team, building customer relationships, and strengthening brand awareness within the market. This is a key leadership position, requiring strong management skills and a deep commitment to achieving SyncLync's goals in a competitive market.

Responsibilities

Sales-Related:

• Oversee and manage the Sales Department, including recruiting, training, coaching, and developing sales representatives
• Establish and execute strategic plans for sales growth and market penetration in collaboration with the President
• Actively manage high-priority customer accounts to strengthen relationships and increase market share
• Initiate and conduct outreach to prospective clients to develop new business opportunities
• Set and monitor monthly and quarterly sales targets, ensuring the team meets goals and applying corrective actions as needed
• Ensure accurate and timely data entry and information updates in the CRM system
• Collaborate with Product Management and Marketing teams to provide market insights and customer feedback
• Regularly update senior management with accurate sales reports and strategic recommendations
• Represent SyncLync at industry trade shows and conferences, requiring travel
  
  

Management

• Take an active role in planning, evaluating, organizing, and controlling sales operations
• Lead initiatives to improve efficiency and performance within the department
  
  

Supervisory

• Responsible for recruitment, disciplinary actions, training, and developing sales team members
• Conduct performance reviews and manage performance documentation
• Oversee timecard accuracy and approve in a timely manner
  
  

Skills

• Strong capability in sales forecasting and reporting
• Solid understanding of the sales process, with a focus on customer service excellence
• Demonstrated ability to uphold the company’s mission, values, and ethics
• Effective interpersonal, verbal, and written communication skills
• High attention to detail, with a commitment to quality
• Ability to meet deadlines and project a positive, professional demeanor
  
  

Marginal Job Functions

• Contribute to special projects as needed
  
  

Requirements

Education:

• High school diploma or equivalent required
• Bachelor’s degree in Business, Marketing, or related field preferred
  
  

Experience

• 3 years of industry experience in a proven sales role required
• Experience with sales forecasting, reporting, and performance analytics
• Knowledge of the hearing aid or healthcare device industry preferred
  
  

Other Requirements

• Proficient in Microsoft Office Suite, especially Excel, Word, PowerPoint, and Outlook
• Experience with CRM software required; additional experience with industry-related software a plus
• Valid driver’s license with a clean motor vehicle record; ability to travel for customer meetings, trade shows, and conferences as needed
  
  

Benefits

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs
  
  

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