Certified Medical Assistant/LPN Sign On Bonus Eligible

The Certified/Registered Medical Assistant (CMA/RMA) works as part of the Patient Care Team
and assists the providers and staff in the provision of team based medical care. The CMA/RMA
provides limited direct patient care services and performs specifically designated independent
procedures. Under indirect supervision of the Licensed Practical Nurse (LPN), Registered Nurse
(RN), or Director of Nursing (DON), the CMA/RMA plays a critical role in the delivery of
quality, patient centered medical care within the context of a federally (HRSA) qualified
community health center (FQHC). At sites where there is no LPN or RN, clinical supervision is
provided by the provider.

Essential Duties and Responsibilities:
Patient/Customer Relations:
1. Communicates with patients in a courteous and professional manner in face- to- face
encounters and via the telephone.
2. Educates the patient and family member on the patient’s diagnoses and health care selfmanagement within scope of knowledge and authority.
Staff Relations/Team Building:
1. Participates with the provider in the implementation of the plan of care and multidisciplinary
patient education.
2. Promotes the Team-Based Care Model by participating in daily huddles and monthly care
team meetings to communicate and collaborate on patient issues and needs.
Clinical Duties:
1. Conducts patient screenings for hearing, sight, vital signs, blood pressure, and other routine
procedures.
2. Assists the providers with in-office tests and procedures as ordered.
3. Administers medications including IM and subcutaneous injections as ordered and according
to clinical policies and procedures.

4. Documents clinical activities and patient interactions in the Electronic Medical Record.
5. Collects specimens from patients, performs in-house testing, and processes specimens and
requisitions for transport to the outside testing facility.
6. Performs and documents quality control procedures on all laboratory equipment in
accordance with OSHA, CLIA, and JHC policy and procedures.
7. Ensures supplies and medications are checked for expiration date, intact packaging, and
appropriate condition before use in patient care or testing.
8. Stocks exam rooms and special treatment rooms with necessary supplies and indicates
necessity for ordering supplies on the appropriate supply order form, board, or list.
9. Demonstrates enthusiasm and commitment toward continuous learning and development
opportunities.
10. Returns patient phone calls promptly.
11. Performs other necessary duties as required by the RN, LPN, DON, or provider to meet the
goal of providing primary health care services.
12. Physical attendance is an essential element of the job and necessary to perform the essential
functions of the CMA/RMA position.
Administrative Duties:
1. Attends and participates in staff and other JHC meetings as required.
Performance Improvement Activities:
1. Actively participates in the JHC QI program.
Safety/Infection Control Activities:
1. Attends all mandatory OSHA Infection Control trainings and follows general OSHA
guidelines for infection control, including “Universal Precautions”.
2. Abides by all JHC infection control policies including acute response measures in the setting
of a public health concern or disease outbreak.
Competencies:
1. Performs annual skills evaluation and signs the RN/LPN/Medical Assistant Competency
Skills Form.

Other Functions:
1. Staff will abide by the Code of Conduct as documented in the Corporate Compliance
Manual.
2. Must demonstrate a personal and professional commitment to Johnson Health Center and its
mission.
3. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the
diverse population we serve.
4. Management may modify, add, or remove any job functions as necessary or as changing
organizational needs require.

Qualifications:
1. The CMA/RMA must have graduated from an accredited Medical Assisting Program and
must maintain a current Registration or Certification through a nationally recognized
credentialing entity.
2. The CMA/RMA must be computer literate and able to work independently with flexible
working hours.
3. The CMA/RMA must be qualified in Basic Life Support techniques.
4. Excellent communication skills, both oral and written.
5. Ability to perform well in team settings.
Physical Demand and Working Environment:
Fast paced office setting with travel to other offices often. Lifting and/or exerting force up to 20
pounds occasionally, with frequently moving of objects. Work requires speaking, sitting,
bending, walking, standing for long periods of time, hearing, stooping, kneeling, and repetitive
motion with certain activities. Up to 10 hours of constant computer usage. OSHA high risk
position.