Associate Director - AI & Advanced Analytics for Patient Engagement

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Data Analytics & Computational Sciences

Job Sub Function

Data Science

Job Category

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description

We are searching for the best talent for Associate Director, AI & Advanced Analytics for Patient Engagement to be in Titusville, NJ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

The AI Products & Strategy team harnesses powerful machine learning insights to drive meaningful change for customers, putting patients at the heart of everything we do. Join a culture that thrives on innovation, collaboration, and bold thinking! Curious problem-solvers like you tackle challenges that save lives and lead advancements in medicine. Have you dreamed of driving innovation, mentoring world-class talent, and shaping the future of pharmaceutical AI solutions—all while improving patient lives? Then this position is for you!

Purpose

The Associate Director, AI & Advanced Analytics for Patient Engagement will lead our AI driven transformation journey. With a primary focus on elevating the patient solutions and experience through the strategic application of AI and advanced analytics for an outstanding, patient-focused fulfillment and adherence experience, that delights the patients, improves quality of care, and positions JJIM with a sustained competitive advantage.

To accomplish this, they will demonstrate their ability to influence decision making at the highest levels and proactively identifying and shaping opportunities to improve patient care, while working collaboratively with teams across the JNJ IM organization.

You Will Be Responsible For

• Being the product owner and single point-of-contact for advanced analytics and AI/ML solutions supporting patient support services across multiple Therapeutic Areas.
• Lead day-to-day relationships and projects with leadership across PECS (Patient experience & customer solutions), brand sales and marketing, Data Strategy, Media Excellence, Advanced Analytics, Data Science & Engineering, and IT, among others, to shape and evolve the patient solution roadmap.
• Lead the partnership with HCC, privacy, and legal to ensure that compliance and appropriate patient confidentiality is at the core of all solutions.
• Lead identification and quantification of the most significant problems across the entire patient journey to support where/when/how to best intervene in helping patients start and stay on therapy.
• Lead the ongoing 'use case centric' evaluation of data sets and methodologies to improve predictive capabilities.
• Determine the impact of solutions & programs through leading and lagging indicators including establishing a measurement framework, and conducting A/B testing.
• Advocate for change and foster progress in new ways of thinking regarding the role of advanced analytics and AI within patient support services.
  
  

Qualifications / Requirements

• At least 8 years of relevant business experience in healthcare, analytics, data science, marketing, management consulting or related field is required.
• A minimum of a Bachelor Degree is required, Master degree preferred.
• Experience with handling budget responsibility of over $2M annually
• Hands - on experience integrating and analyzing healthcare claims, electronic health records, lab results, specialty pharmacy, SDOH/consumer, and patient hub data for AI and advanced analytics solutions- including adherence & fulfillment effectiveness, patient journey mappings, and treatment pathways.
• Outstanding interpersonal relationship building and employee coaching skills, and demonstrated ability to lead and develop a team.
• Ability to influence all levels of the global organization and engage across a broad range of business partners and functions.
• Track record of hands-on implementation of AI-driven initiatives within pharmaceutical industry, preferably in the patient support area.
• Expertise in predictive analytics and machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real-world applications.
• Intellectual curiosity and passion to learn new things and adaptability to shifting timelines and priorities.
  
  

Other

• This position will require up to 15% domestic travel.
  
  

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

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The anticipated base pay range for this position is :

The anticipated base pay range for this position is $137,000 to $235,750 USD

Additional Description For Pay Transparency

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.