Associate Director Insights & Analytics

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Marketing

Job Sub Function

Marketing Insights & Analytics

Job Category

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description

Associate Director Patient Solutions MR/IA PECS

J&J Innovative Medicine is recruiting for an Associate Director Patient Solutions Market Research & Integrated Analytics PECS SIA. This position will be based in Titusville NJ.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Associate Director Patient Solutions MR/IA PECS (across all TA’s), is responsible for using data and market research to generate, integrate, and translate insights and analytics into patient support program growth opportunities as well as shaping decisions and driving organizational action across the Patient Engagement & Customer Solutions (PECS) franchises. This individual with closely partner with cross-functional teams including, PECS SIA, PECS Px and Solution leads, JJT and SIA brand partners to identify opportunities to enhance and streamline Patient Experience. Specifically, they will lead analytics and market research efforts to assess and measure patient centric program effectiveness, while uncovering new insights and points of commonalities to increase patient fulfillment, support, and adherence.

The individual must have exceptional leadership skills, having demonstrated the ability to clearly and concisely deliver insights, lead collaboration across teams, inspire without authority, and encourage smart risk-taking. .

Key Responsibilities

• Serve as Market Research, Business Intelligence and Integrated Analytics SIA point for the Solution programs within the Patient Engagement & Customer Solutions (PECS) organization.
• Integrate market research, business intelligence and analytical insights to build a comprehensive and holistic understanding of the market dynamics and unmet needs to shape and refine patient and customer focused solutions across PECS.
• Understand the post-script patient journey across all therapeutic areas and define market research and data strategies that will help support the business needs, while minimizing friction for the patient.
• Proactively incorporate strategy, cross-functional teams, & insight triangulation into IA design/output
• Lead comprehensive assessment of patient programs inclusive of perceptions, execution, and impact metrics.
• Implement roadmap for future dashboard & reporting needs
• Apply basic consulting skills, including consultative listening, problem definition, hypothesis generation, data analysis, translation to value, and oral and written presentation for impact.
• Collaborate across the SIA teams to integrate customer experiences insights across functional and therapeutics areas.
• The ability to demonstrate leadership courage in order to set boundaries and ensure time is spent on the most critical/high value projects is critical.
• Stay abreast of emerging healthcare & pharmaceutical industry trends and assess their potential impact on our franchise business strategies. Act with speed, agility and accountability.
• Cultivate meaningful internal and external partnerships, adding value and insights for the organization; being insight driven to uncover important unmet needs.
• Present complex issues in a clear and persuasive manner effectively communicating recommendations to cross functional teams and brand teams.
• Take personal accountability for making Credo-based decisions and fostering a Credo-based culture.
  
  

Qualifications

Education:

• BA/BS or equivalent experience required; Advanced degree desirable
  
  

Required

Experience and Skills:

• Minimum of seven (7) years of related professional experience is required
• Current or previous experience within the pharmaceutical industry, including knowledge of pharma datasets, is required
• General management mindset, business acumen, strategic thinking required.
• Demonstrated ability to integrate and leverage insights and analytics required.
• Experience in developing comprehensive and impactful recommendations and solutions that drive key decisions required.
• Demonstrated ability to identify and define the problem with a disciplined approach to solving is required.
  
  

Preferred

• Proven analytical skills and learning agility in order to coach and train colleagues across multiple functions
  
  

Other

Job will require approximately 10% travel (domestic)

The base pay range for this position is $120,000 to $210,000. The Company maintains a highly competitive sales incentive compensation program. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

Information on benefits can be viewed by following this link: https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :