Associate Director, Pharmacy Solutions Marketing – Johnson & Johnson HCS, Inc.

Associate Director, Pharmacy Solutions Marketing – Johnson & Johnson HCS, Inc.

Janssen is currently recruiting for Associate Director, Pharmacy Solutions Marketing, located in Titusville, NJ.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal.

Janssen is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization - that will create more personalized, seamless, and supportive experiences for patients starting treatments across the Janssen portfolio.

The Associate Director, Pharmacy Solutions Marketing will be responsible for executing on the strategy, design, implementation, and monitoring/optimization for programs in the pharmacy channel in assigned therapeutic area, Immunology. This includes the engagement of specialty pharmacies, partnership and fee for service programs, and data and technology agreements that support the needs of patients to start and stay on Janssen therapies.

The role will partner to identify capabilities, partners, technologies, and innovative programming approaches that support patient engagement in the specialty pharmacy channel. The role must build and maintain strong working relationships with marketing, account management, commercial excellence, patient solutions, IT, finance, legal, healthcare compliance, and other business partners.

A Day in the Life

Every patient's healthcare experience is unique - shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. Janssen recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.

The Associate Director, Pharmacy Solutions Marketing will support cross-functional teams with day-to-day responsibilities that include:

• Px Strategy & Design: Collaborate with assigned therapeutic area (Immunology) Px therapeutic area teams to execute on the pharmacy channel engagement plan and programming strategy to support in-office or home delivery models; Use market assessments, competitive landscapes, voice of customer, and industry trends to inform program design

• Operational Excellence: Use patient analytics, voice of customer, benchmarking, and compliance monitoring to support continuous optimization of program performance (KPI attainment, efficiency, cycle time); Partner with pharmacies to identify and deploy operational enhancements; Proactively share learnings and best practices within the Pharmacy Solutions team

• Account Management: Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience; Influence priorities of account team; Support contracting efforts; Participate in quarterly business reviews with pharmacies

• Program Operations & Compliance: Accountable for program development and launch with pharmacies in accordance with regulations and internal policy, including approvals (legal, compliance, privacy), negotiation and contracting, and fair market value assessments

• Measurement & Reporting: Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries, insights, and recommendations to Px therapeutic area teams

• Teaming: Collaborate with cross-functional business partners in a complex, matrixed environment

• Culture: Participate in a culture of learning, smart risk-taking and experimentation within team and through pharmacy partners

• Diversity, Equity, and Inclusion: Contribute to an inclusive and equitable environment in support of the company's commitment to equal employment opportunity and the value of a diverse workforce

• Leadership & Ethics: Demonstrate ethical, Credo-based approaches with deep knowledge and respect for legal and compliance requirements

Qualifications

• A minimum of a bachelor's degree is required; MBA or other related advanced degree is preferred
• A minimum of five (5) years of healthcare business experience, including experience in Sales, Marketing, Account Management, Operations, Analytics and/or related fields is required.
• Specialty Pharmacy experience is preferred
• People leadership experience is preferred
• Understanding of the healthcare industry, access and reimbursement, and specialty pharmacy is preferred
• Experience in Immunology or other specialty market is preferred
• Must be innovative, proactive, and strong analytically with excellent overall business acumen
• Must be capable of managing and prioritizing multiple priorities
• Must demonstrate excellent communication & leadership skills with the ability to influence without authority and partner cross-functionally
• Must be able to demonstrate ability to think strategically and successfully operate in two worlds - big picture orientation with attention to detail
• Must be able to demonstrate interpersonal flexibility to effectively interact with a diverse group of peers & partner
• This position is based in Titusville, NJ with secondary location in Horsham, PA and requires up to 20% travel
• The anticipated base pay range for this position is $113,000-196,000

At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.