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FT Success Coach – Boost Program

Johnston Community College
Johnston Community College Salary
Smithfield, NC Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 4/23/2025
Summary 
Boost is a comprehensive program designed to help students complete their academic journey to the Associate’s degree within three years by providing participants with a clearly mapped program of study and comprehensive academic advisement and career support services. The Boost Success Coach is a member of an integrated college team providing individual academic and personal support to an assigned
group of community college students as they progress through the program and reports to the Director of Boost.Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Delivers comprehensive advisement support services to an assigned group of students through degree completion;
  • Reviews student progress and tracks student use of academic support services;
  • Co-develops success plans with students and empower them to understand their degree requirements.
  • Develops and implements proactive outreach services focused on retention and student success.
  • Conducts regular outreach to faculty and other college staff as needed to support student success;
  • Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs;
  • Supports annual recruitment of new students into the program;
  • Organizes periodic special events and programs for students, faculty and staff;
  • May conduct or support delivery of student seminars on issues of importance to students; and,
  • Performs other related duties as assigned.
Supervisory Responsibilities: This position does not have supervisory responsibilities.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Strong understanding of the needs of community college students;
•Demonstrated ability to work both independently and as part of a team;
•Demonstrated ability to work well with faculty and administrators;
•Willingness to work evenings and weekends as needed;
•Strong organization, project management and facilitation skills;
•Ability to enter, monitor and interpret student data accurately;
Education Minimum: Bachelor’s Degree in an appropriate discipline
Education Preferred: Master’s Degree
Experience Minimum: Two (2) years academic advisement experience
Language Skills                   
  • Excellent writing/editing and verbal communication skills.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills                   
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability                  
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills                   
To perform this job successfully, an individual should be proficient in Microsoft Office (Access and Excel); and aptitude to learn new systems as needed.
Certificates, Licenses, Registrations
  • None 
Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. 
Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.

Salary : $44,008 - $56,010

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