What are the responsibilities and job description for the Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit position at Johnston County, NC?

Salary : $53,501.77 - $90,953.01 Annually

Location : Johnston County DSS, NC

Job Type : Full-Time

Job Number : 02356

Department : Social Services

Opening Date : 02 / 27 / 2025

FLSA : Exempt

Johnston County is an Equal Opportunity Employer.

Description

The Johnston County DSS mission is to serve aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families. We provide human services programs that are intended to promote the health, well-being, self-sufficiency and protection of families, children and adults within our community.

The Johnston County Department of Social Services has an immediate opening for an Income Maintenance Supervisor II position in the Family and Children's Medicaid Recertification Unit.

The primary purpose of the Income Maintenance Supervisor position is to guide and direct Income Maintenance workers in the Family and Children Medicaid Services Recertification unit.

Duties and Responsibilities

This position must have thorough knowledge of the NC FAST system and some knowledge of EIS.
This position is also responsible for answering general inquiries by phone or in person and making referrals to other program areas or agencies in the community when needed.
This position must be able to read, understand and adhere to program policy and guidelines set by the state.
This position must be able to interview and communicate effectively with customers, other agency personnel, and the general public in person and via phone.
This position is required to maintain and monitor continual compliance for all program requirements and respond to customer's need for assistance regarding their eligibility.
This position is also responsible for ensuring training needs are met for staff.
This position is required to evaluate caseworker's work performance.
This position is responsible for assigning home visits as necessary as well as arranging transportation if needed for a client to get to a particular place to get information that is needed to complete an application or review.
Other duties may be assigned such as Shelter or Emergency Management duties during a disaster.

Knowledge, Skills and Abilities

Thorough knowledge of manuals, rules, and procedures used in determining eligibility. Thorough knowledge of investigative procedures and techniques.

Thorough knowledge of the rules, regulations, policies, and procedures of the judicial systems. Considerable knowledge of agency's organizational rules, policies, and procedures.

General knowledge of basic supervisory and management skills.

General understanding of the budget and planning process skills.

Good mathematical reasoning and computational skills.

Ability to recognize, collect, and evaluate evidence to support actions.

Ability to communicate effectively with applicants, community agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data, and to negotiate agreements and / or cooperation between affected parties.

Ability to maintain effective working relationships with other employees, the general public, and the judicial system.

Ability to present information orally or in written form.

Desired Education and Experience

Three years of experience as a caseworker or investigator in an income maintenance program, preferably with one year of supervisory experience; or an equivalent combination of training and experience.

Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience listed on the application itself, not in supplemental documents attached. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.

NOTE : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

If the position requires a degree, you will be required to furnish original transcripts within 30 days of hire date.

We may require a background check that may include criminal, motor vehicle, sexual offender registry, pre-employment drug screening or others based on job requirements.

Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment.

Johnston County provides a comprehensive, affordable insurance and benefits program.

Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-cost!

Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com

This description applies to benefits eligible positions.

Please select your highest level of education completed.

High school diploma (or GED)

Associate's degree

Bachelor's degree

Master's degree

PhD or other professional degree

Do you have three years of experience as a caseworker orinvestigator in an income maintenance program, preferably with one year of supervisory experience; or an equivalent combination of training and experience?

Do you have experience in determining eligibility for Family and Children's Medicaid at a Department of Social Services?

Do you have experience supervising Family and Children's Medicaid at a Department of Social Services?

Are you familiar with NC FAST Reports and how to manage them?

Are you familiar with the Medicaid Report Card and the importance of timeliness and accuracy of Medicaid recertification and applications?

Do you have an unrestricted valid Class C North Carolina Driver's License or the ability to obtain prior to your hire date?

Required Question

Salary : $53,502 - $90,953

Apply for this job

Receive alerts for other Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit job openings

Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit

What are the responsibilities and job description for the Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit position at Johnston County, NC?

What is the career path for a Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit?

Job openings at Johnston County, NC

Not the job you're looking for? Here are some other Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit jobs in the Smithfield, NC area that may be a better fit.

We don't have any other Income Maintenance Supervisor II - Family & Children's Medicaid Recertification Unit jobs in the Smithfield, NC area right now.

AI Assistant is available now!