Workforce Management Coordinator- Hybrid-Johnston & Murphy

About the Role: Join the Johnston and Murphy retail operations team at our corporate office in Nashville! As a Retail Operations and Project Coordinator, you will play a crucial role in managing store projects and data/metric management. This position involves coordinating with various departments and partners to ensure the successful execution of store-related projects and providing essential support to field personnel.

Key Responsibilities:

Store Data/Metric Management:

• Monitor payroll and ensure accuracy.
• Review and communicate department budget and expenses.
• Collaborate with Training to create content for training sessions.
• Engage with other departments regarding data outputs from current systems and identify actionable data for store projects, including remodels, openings, and closures.
• Respond to field inquiries about Workforce Management, payroll, traffic, and sales metrics.
• Monitor and report store sales, schedules, hours, and payroll.
• Communicate field sales reporting to leadership regularly.
• Lead system administration for Work Force Management (StoreForce), ensuring it runs effectively and accurately for J&M stores.
• Manage data analytics portals and dashboards and report on a day-to-day basis for corporate and field.
• Play a key role in sales and payroll planning for each fiscal year.
• Manage Workforce Management (WFM) data, including input/output of labor modeling and budgets (sales and hours).
• Communicate suggested payroll coverage decisions using WFM data and tools, including during holidays and deviations, while monitoring productivity.
• Work directly with users to gather requirements and translate them into reports for various departments.
• Serve as an expert within the division for report building within IBM, Cognos, and Planning Analytics (PAX).
• Utilize skills or develop a continuous improvement mentality to stay current with reporting tools and advancements in applicable technologies.
• Create and manage ad-hoc reporting for the VP Stores

Education/Experience:

• Retail store leadership experience preferred.
• Associate’s degree or relevant work experience preferred.

Requirements:

• Strong analytical and organizational skills.
• Strong mathematical and critical thinking skills.
• Proficiency in Excel
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to balance multiple priorities and projects.
• Creativity and resourcefulness.
• Detail-oriented with strong communication skills.
• Based in Nashville, TN.

Work Schedule:

• Hybrid role with a 7 AM start time.
• Monday mandatory in-office.
• Flexible for once-a-month Sunday work with Friday off on month-end weeks.

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