Demo

Production Support

Join Our Team
Gainesville, GA Full Time
POSTED ON 3/15/2025
AVAILABLE BEFORE 5/14/2025

Job Description:

Monitor mainframe production batch schedules to meet predefined SLA’s

Provides support and mature leadership to a team of IT professionals

Resolve functional and system errors as identified by Business Partners

Coordinate activity between Business Units and EIS to drive open action items to closure

Work with other technical teams to resolve infrastructure-related problems

Maintain a good relationship with other technology teams within the bank external vendor teams

Perform level 2 support for all inbound and outbound file transmissions

Generate, Control, and Resolve incident tickets relating to Production batch and file transmission issues

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision Insurance

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Weekend availability

Application Question(s):

  • Can you work from 2:45PM-11:15PM? M-F

Work Location: In person

Salary : $17

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