What are the responsibilities and job description for the Production Support position at Join Our Team?
Job Description:
Monitor mainframe production batch schedules to meet predefined SLA’s
Provides support and mature leadership to a team of IT professionals
Resolve functional and system errors as identified by Business Partners
Coordinate activity between Business Units and EIS to drive open action items to closure
Work with other technical teams to resolve infrastructure-related problems
Maintain a good relationship with other technology teams within the bank external vendor teams
Perform level 2 support for all inbound and outbound file transmissions
Generate, Control, and Resolve incident tickets relating to Production batch and file transmission issues
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision Insurance
Schedule:
- 8-hour shift
- Monday to Friday
- Weekend availability
Application Question(s):
- Can you work from 2:45PM-11:15PM? M-F
Work Location: In person
Salary : $17
