Change Control Manager

Who Are We?  Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we’re able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.  Our vision is to introduce an elevated plasma donation experience to markets with smaller populations that’s grounded in convenience. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.  We have grown from 2 to 30 operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time. What You'll Do:    As a Change Control Manager at Join Parachute, you’ll play a key role in guiding our organization through change. You will oversee the change management process, making sure changes are properly reviewed, prioritized, and aligned with our business needs. You’ll work closely with cross-functional teams to gain buy-in, facilitate decision-making, and ensure smooth and successful change implementation. Lead and manage a team of technical writers. Maintain a comprehensive change control system, including documentation procedures, review processes, and approval workflows for all proposed changes. Lead the review and prioritization of change requests from different departments, ensuring they match up with our business goals and priorities. Ensure all change controls adhere to established quality standards and regulatory requirements. Assess the risks, benefits, and overall impact of proposed changes, guiding stakeholders to make informed decisions. Collaborate with Quality and Regulatory Assurance teams to ensure compliance with quality management systems and regulatory audits. Partner with cross-functional teams including operations, quality assurance, regulatory affairs, learning and development, and systems to facilitate effective change management. Facilitate and lead Change Control Board (CCB) meetings, helping to drive decisions and making sure everyone involved is aligned. Ensure effective communication and keep all stakeholders informed of progress throughout the change lifecycle. Track and manage change release schedules, ensuring clear expectations around timelines and deliverables. Proactively identify and address implementation risks, manage multiple priorities and ensure deadlines are met with confidence. Collaborate with cross-functional teams to develop and maintain robust document control procedures to ensure all records are accurate, accessible, and audit ready. Schedule and conduct an annual review of all Standard Operating Procedures (SOPs) to confirm they remain current, compliant, and aligned with best practices. Lead initiatives to improve the SOP template by incorporating user feedback, aligning with regulatory requirements, and updating formatting standards. Enhance SOP delivery standards to ensure clear communication, effective training, and easy accessibility for all relevant personnel. Write and update SOPs and other technical documents. Who You Are:  Proven experience in project management, change management, or a similar role, with a passion for driving meaningful organizational change. Comfortable facilitating discussions and decision-making across teams, ensuring everyone is heard and aligned. Strong communicator who can talk through a tough decision, explain a change, and work with stakeholders to make it happen smoothly. Thrive in fast-paced environments, staying organized, juggling multiple projects at once, and comfortable working under pressure to meet deadlines. Tech-savvy and proficient in project management tools like ClickUp, keeping everything on track. Creative problem solver who is able to analyze situations, identify opportunities, and help others navigate through change with ease. Certifications in project management (e.g., PMP, PRINCE2) or change management (e.g., Prosci, ITIL) are a big plus. Knowledge of regulatory guidance as they related to document control and biologics is a plus.   Benefits  Competitive compensation with bonus potential Medical, Dental, and Vision insurance  Paid time off  Company paid holidays  Career growth opportunities